Austin Combs
Jolly Roofing
Fort Gibson,OK
2027
years of professional experience
Service Technician experienced in diagnosing issues and delivering effective repair solutions. Enhanced customer satisfaction and operational efficiency through attention to detail and independent work. Transitioning into new field to leverage expertise in troubleshooting and maintaining systems.
Work History
Service Technician
2 Years 10 Months- Performed routine maintenance on roofing systems to ensure longevity and performance.
- Diagnosed roofing issues and provided effective repair solutions.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Trained new technicians on safety protocols and operational procedures. Truck Maintenance, Roof Repairs, Leak inspections, Problem Solving, Time Management, FCS Photos and Safety, Sometimes Running a crew of up to 10 people Making sure all photos are taken all repairs are being made properly and in a timely manner and making sure everyone is using safety equipment properly, operating fork lifts, boom lifts, articulating lifts
- Trained new technicians on safety protocols and operational procedures.
- Utilized specialized tools for roof inspections and repairs, ensuring compliance with industry standards.
- Assisted in project planning by assessing job site conditions and material requirements.
- Resolved customer inquiries promptly, fostering positive relationships and repeat business.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
Batching Technician Lead
- Monitored production processes for quality control and consistency.
- Operated batching equipment to ensure precise ingredient measurements.
- Assisted in troubleshooting equipment issues to minimize downtime.
- Maintained cleanliness and organization of work area to adhere to safety standards.
- Collaborated with team members to optimize batching workflows and efficiency.
- Documented production data accurately for compliance and reporting purposes.
- Trained new staff on operational procedures and safety protocols.
- Contributed to cost-saving initiatives by proactively identifying opportunities for reducing raw material wastage during the batching process.
- Adjusted batch formulations as needed based on customer specifications or changes in raw material characteristics, guaranteeing consistent end-product quality.
- Trained new hires on proper batching techniques and safety protocols, fostering a knowledgeable and skilled workforce.
- Maintained a safe working environment by strictly following safety regulations and best practices within the batching area.
Education
High School Diploma
Skills
Preventive Maintenance
Troubleshooting skills
Repair techniques
Power tool proficiency
Forklift certification
Inventory management
Diagnostic skills
Roofing tool operation
Customer service
Work with minimal supervision
Punctual and reliable
Time management
Professional and courteous
Timeline
Service Technician
Jolly Roofing
10.2023 - CurrentRead More
Batching Technician Lead
Refresco
2019 - 2023Read More
Talking Leaves Job Corps
High School Diploma
Read More