Austin Cook
Birdsboro,PA
Summary
Professional driver prepared to deliver exceptional towing and roadside assistance services. Extensive background in vehicle recovery and roadside safety, consistently ensuring safe transportation of vehicles. Known for strong team collaboration and commitment to achieving best results under varying circumstances.
Overview
8
8
years of professional experience
Work History
Sewer Operator
Tredyffrin Township
10.2025 - Current
- Followed safety protocols to ensure a secure working environment.
- Managed inventory of tools, equipment, and supplies required for seamless execution of daily tasks in the facility.
- Operated heavy machinery as needed for installation, repair or replacement of damaged pipes or other components within the system.
- Participated in emergency response efforts, addressing critical sewer issues during adverse weather conditions or accidents.
- Improved sewer system efficiency by conducting regular inspections and maintenance tasks.
- Ensured public health safety with timely identification and resolution of sewer issues.
- Facilitated inspection visits from regulatory authorities, ensuring compliance with all relevant guidelines concerning environmental impact assessments.
Tow Truck Driver
Robs Automotive and Collision
05.2025 - 09.2025
- Operated tow truck safely to transport vehicles to designated locations.
- Conducted vehicle assessments to determine appropriate towing methods and equipment.
- Assisted customers with inquiries and provided support during roadside emergencies.
- Ensured compliance with safety regulations and company policies while on duty.
- Collaborated with dispatchers to optimize route efficiency for timely service delivery.
- Managed minor vehicle repairs and troubleshooting during towing operations as needed.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Completed preventive maintenance checks and basic repairs to vehicles.
Driver
Trevdan Building Supply
11.2021 - 05.2025
- Operated delivery vehicles to transport building supplies safely and efficiently.
- Planned routes to optimize delivery schedules and minimize delays.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of deliveries, mileage, and vehicle maintenance records.
- Assisted in loading and unloading materials, ensuring proper handling procedures were followed.
- Provided exceptional customer service during deliveries, addressing inquiries and resolving issues promptly.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Package Handler
Federal Express
10.2020 - 11.2021
- Operated material handling equipment to transport packages efficiently within warehouse environment.
- Sorted and organized incoming shipments to streamline inventory management processes.
- Collaborated with team members to optimize workflow, reducing processing time for outgoing shipments.
- Implemented safety protocols to minimize workplace accidents and enhance employee well-being.
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
- Assembled, sealed, and loaded packages into correct trucks.
- Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
- Used hand-held scanners and physical logs to accurately track item movements.
Car Detailer
Carsense
04.2020 - 05.2020
- Conducted thorough exterior and interior vehicle detailing to enhance overall appearance.
- Operated advanced cleaning tools and equipment to achieve high-quality results.
- Developed efficient workflows for detailing processes, improving turnaround time.
- Collaborated with team members to maintain cleanliness and organization of workspaces.
Lot Attendant
Auto Lenders
01.2020 - 03.2020
- Organized vehicle inventory, ensuring optimal arrangement and accessibility for sales team.
- Inspected vehicles for cleanliness and damage, maintaining high standards of presentation.
- Coordinated transportation of vehicles to and from various locations efficiently.
- Assisted in executing lot operations procedures, improving workflow consistency and efficiency.
- Conducted regular inspections of lot conditions, ensuring compliance with safety regulations.
- Assisted in establishing a welcoming environment for customers by ensuring all vehicles were well-stocked with promotional materials and information packets.
- Expedited delivery process by preparing sold vehicles for customer pick-up, including final detailing and paperwork organization.
- Enhanced overall efficiency of the car lot operation through consistent attention to detail in all tasks performed.
- Enhanced dealership appearance by regularly washing and detailing cars, contributing to a professional environment.
Material Handler
Federal Express
11.2018 - 07.2019
- Operated forklifts and pallet jacks to move materials efficiently within warehouse.
- Coordinated loading and unloading of shipments, adhering to safety protocols.
- Maintained cleanliness and organization of work area to enhance workflow efficiency.
- Monitored equipment performance, reporting issues for timely maintenance and repairs.
- Collaborated with team members to optimize storage solutions and space utilization.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Cashier
Acme Markets, Inc
05.2017 - 08.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with inquiries, ensuring high levels of satisfaction.
- Implemented strategies to reduce wait times during peak hours.
- Monitored inventory levels and reported discrepancies to management.
- Resolved customer complaints professionally, fostering positive shopping experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Downingtown High School East
Exton06-2019
Diploma - Automotive Collision Repair And Technology
Technical College High School
Downingtown06-2019
Skills
- Chemical handling
- Confined space entry
- Waste disposal management
- Hazardous materials handling
- Sewer line inspection
- Forklift operation
- Warehouse organization
- Truck loading and unloading
- Problem-solving
- Shipping and receiving
- Heavy lifting
- Materials handling
- Loading and unloading
- Pallet jack operation
- Workplace cleanliness
- Loading dock procedures
- Warehouse safety
- Order picking
- Safety protocols
- Equipment maintenance
- Hand-eye coordination
- Storage procedures
- Attention to detail
- Time management
- Team collaboration
- Vehicle inspection
- Valid Driver's license
- Customer service
- Clean driving record
- City and non-city driving
- Self-motivation and discipline
- Dependable and reliable
- Transportation safety
- Commercial driving
- Vehicle inspections
- DOT compliance
- Long-haul driving
- Load security
- Route planning
- GPS and route planning
- Vehicle maintenance
- Inclement weather driving
- Decision-making
- Customer-oriented
- Route management
- Materials transport
- Basic computer literacy
- Flexible schedule availability
- Accurate record keeping
- Clean MVR
- Delivery scheduling
- Cargo handling
- Adherence to regulations
- Stress management aptitude
- Document management
- Defensive driver training
- Shipping and packaging
- Vehicle systems
- Emergency response readiness
- Auto delivery
- Roadside assistance
- Vehicle maintenance and repair
- Organization and planning
- Stress tolerance
- Roadside assistance experience
- Vehicle recovery expertise
- Basic mechanical aptitude
- Safety management
Timeline
Sewer Operator
Tredyffrin Township
10.2025 - Current
Tow Truck Driver
Robs Automotive and Collision
05.2025 - 09.2025
Driver
Trevdan Building Supply
11.2021 - 05.2025
Package Handler
Federal Express
10.2020 - 11.2021
Car Detailer
Carsense
04.2020 - 05.2020
Lot Attendant
Auto Lenders
01.2020 - 03.2020
Material Handler
Federal Express
11.2018 - 07.2019
Cashier
Acme Markets, Inc
05.2017 - 08.2018
High School Diploma -
Downingtown High School East
Diploma - Automotive Collision Repair And Technology
Technical College High School