Austin Cox
Acworth,Georgia
Summary
Experienced Business Systems Analyst with a proven ability to drive client satisfaction and improve operational efficiency. Managed revenue streams through data analytics and process optimization. Proficient in SQL and data visualization tools to deliver impactful insights and automate workflows. Skilled in developing strategic solutions that streamline operations and enhance client outcomes. Committed to leveraging analytical skills and innovative thinking to contribute to building impactful relationships and ensuring the ongoing technical success of clients.
Overview
4
4
years of professional experience
Work History
Business Systems Analyst II
Origami Risk
06.2024 - Current
- Generated additional $1 million in recurring income through strategic customer success management for 15-client portfolio.
- Developed and executed processes for seamless data updates and integration.
- Created SQL stored procedures and complex queries for diverse applications.
- Developed detailed XML forms to simplify client data collection workflows.
- Implemented automation in elaborate workflows for effective time management.
Business Analyst IV
Clutch
10.2021 - 06.2023
- Created comprehensive data dictionaries for effective use within Dynamics CRM system.
- Created powerful visual reports in PowerBI and Excel to analyze the impacts of call centers and first responders during COVID-19 pandemic
- Awarded for providing effective data solutions in critical times by California health department.
- Directed team in producing specialized reports needed for Governor's Office client audit.
- Served as interim team lead for a four-month duration following departure of former manager.
- Leveraged advanced technologies and industry best practices to drive continuous improvement and cost savings through process automation.
Data Remediation Specialist
Clutch
08.2021 - 11.2021
- Streamlined creation of a mobile vaccine passport by consolidating duplicates in health record databases during COVID-19 for Californians.
- Established data quality monitoring protocols to uphold the accuracy and integrity of client data, enhancing decision-making.
- Addressed anomalies in client data sets to mitigate risks and maintain data accuracy.
- Integrated and consolidated vaccine health records using advanced algorithms, resulting in reliable information for the mobile vaccine passport project
Education
BS - Business Management
Massachusetts Institute of Technology
Cambridge, MA02.2024
Skills
- SQL
- Excel
- PowerBI
- Tableau
- Business Process Optimization
- Data Visualization
- Visio Process Flows
- Presentation Skills
- XML
- C
- Matlab
- Python
- Javascript
Timeline
Business Systems Analyst II
Origami Risk
06.2024 - Current
Business Analyst IV
Clutch
10.2021 - 06.2023
Data Remediation Specialist
Clutch
08.2021 - 11.2021
BS - Business Management
Massachusetts Institute of Technology
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