Summary
Overview
Work History
Education
Skills
Timeline
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Austin Dixon

Waco,TX

Summary

Versatile Maintenance Technician with a track record of enhancing operational efficiency at Waco Transit System. Excelled in mechanical troubleshooting and preventive maintenance, leveraging problem-solving abilities to reduce equipment downtime significantly. Demonstrated leadership in fostering team cohesion and safety awareness, ensuring a positive and productive work environment.

Overview

6
6
years of professional experience

Work History

Maintenance Technician

Waco Transit System
03.2024 - Current
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Restaurant Manager

Raising Cane's Restaurants
08.2022 - 06.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.

Sales Assistant

AutoZone
12.2020 - 06.2022
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.

Manager

Little Caesars Pizza
12.2018 - 06.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Certificate - Heavy Diesel Equipment

Texas State Technical College
Waco, TX

High School Diploma -

Ramona High
Ramona, CA
06.2020

Skills

  • Preventive Maintenance
  • Problem solving ability
  • Building Maintenance
  • Mechanical Troubleshooting
  • Safety awareness
  • Hand and power tools
  • Mechanical Repair
  • Parts Replacement

Timeline

Maintenance Technician

Waco Transit System
03.2024 - Current

Restaurant Manager

Raising Cane's Restaurants
08.2022 - 06.2024

Sales Assistant

AutoZone
12.2020 - 06.2022

Manager

Little Caesars Pizza
12.2018 - 06.2022

Certificate - Heavy Diesel Equipment

Texas State Technical College

High School Diploma -

Ramona High
Austin Dixon