Austin Dugan
Nellis Air Force Base,NV
Summary
Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Chief/Maintainer
United States Air Force
04.2018 - Current
- Autonomic Logistics Information System (ALIS) and Computerized Maintenance Management System (CMMS) management/ documentation
- Launch and Recovery activities and perform maintenance on most systems of F-35 aircraft to ensure they are in good mechanical condition and safe for flight
- Field-Level Modifications, and Time Compliance Technical Data (TCTD) maintenance actions
- Fully certified 7-level with 6 years F-35 5th generation experience
Branch Call Support
First Hawaiian Bank
04.2016 - 02.2018
- Promoted from Service Manager to Branch Call Support
- Management-level decision making for all bank branches and emergency management assistance for individual managers
- Transaction and check cashing approval with High-level customer service issue resolution
- Audited work and progress of tellers and customer services representatives, managing day-to-day functions of the bank and employees
- Maintained government banking regulations and compliance to relevant and expected standards
Education
Bachelor of Science - Political Science, Business Administration
Missouri State University
Springfield, MO05.2013
Master of Science - Cyber Security
American Military University
Charles Town, WV12.2023
Skills
- DoD IAT Level II certification pending Skillbridge completion
- 6 years of ALIS admin experience
- Ability to work in heavily collaborative environment while taking ownership of personal tasking
- Problem-Solving skills
- Strong Communication skills
- Leadership accountability and willingness to mentor
Certification
Security+
CySA+
Network+
(Pending Skillbridge completion- Nov 2023- Feb 2024)
Timeline
Crew Chief/Maintainer
United States Air Force
04.2018 - Current
Branch Call Support
First Hawaiian Bank
04.2016 - 02.2018
Bachelor of Science - Political Science, Business Administration
Missouri State University
Master of Science - Cyber Security
American Military University
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