Experienced United States Army Veteran with over 20 years of proven leadership in Information Technology, Cyber Security, and Networking. Adept at leading teams under stressful conditions, I bring a solid understanding of teamwork and a track record of mission accomplishment. Skilled in Change Management and Configuration Management, successfully directed and ensured that processes were followed, resulting in positive project outcomes. Known for adaptability and flexibility, excelled in roles demanding a high level of technical expertise and leadership. Ambitious, career-focused job seeker, anxious to obtain an entry-level Cyber Security Change Configuration Manager \ Information Systems Manager position to help launch career while achieving company goals.
Led the development and execution of robust cybersecurity strategies designed to safeguard critical infrastructure and sensitive information. Spearheaded the oversight of nuclear surety programs, ensuring strict adherence to surety standards and maintaining the highest levels of personnel reliability. Expertly coordinated and synchronized logistical and administrative support to optimize wartime readiness.
Established and enforced comprehensive anti-terrorism policies, ensuring rigorous compliance with OPSEC protocols and FOI/PA guidelines. Managed SCIF operations with precision, working closely with the Special Security Officer (SSO) to ensure full compliance and operational integrity.
Delivered critical communications support to USAFRICOM, USEUCOM, and USAG-Stuttgart, ensuring seamless operations across multiple commands. As Senior Enlisted Advisor, effectively led and mentored over 80 military personnel, driving mission success and operational excellence. Supervised the operation and maintenance of the Joint Nuclear Operations Center (JNOC) and the Communications Security (COMSEC) Management Office, ensuring the highest standards of security and functionality. Administered comprehensive training programs and provided commanders with up-to-date insights on Digital Training Management Systems (DTMS) developments, enhancing overall mission readiness.
Served as a CIS Infrastructure Cryptographic Technician within the NATO Communications and Information Agency (NCIA) cyber security section, ensuring the integrity and security of vital communication systems. Spearheaded the implementation of baseline images and led cyber threat management efforts, proactively fortifying NATO's cyber infrastructure. Worked in close collaboration with the NATO Computer Incident Response Capability Center (NCIRC) to maintain and elevate CIS security across the organisation.
Ensured strict compliance with Army Regulation 25-1 and 25-2, as well as the DoD 8510.01 Risk Management Framework for DoD Systems, safeguarding the integrity of critical operations. Developed and implemented comprehensive policies and procedures for Configuration Change Management, enhancing overall process efficiency. Streamlined analysis workflows, resulting in a 40% reduction in the time required to complete change requests.
Administered advanced Computer Network Defense (CND) Information Systems, including McAfee Host-Based Security System (HBSS) and NetScout nGeniusONE, to safeguard network integrity. Delivered critical CND services to Network Enterprise Centers (NECs), supporting approximately 25,000 NIPR/SIPR systems and 30,000 users. Successfully reduced the CND open ticket queue, significantly boosting team effectiveness and operational efficiency.
Managed Communications Security (COMSEC) operations for four subordinate battalions and the Regional Cyber Center-Pacific (RCC-Pacific), ensuring stringent policy enforcement and secure communications. Supervised the planning, movement, and safeguarding of COMSEC material, maintaining the highest standards of security and compliance across all units.
Indoctrinated and influenced over 2,340 incoming civilians into the United States Army’s Profession, Philosophy, Culture, and Ethics, fostering a deep understanding of military values and responsibilities. Ensured 100% operational readiness by meticulously safeguarding accountability for assigned equipment valued at over $150,000.
Served as a System Administrator for the Southeast Regional Service Center, delivering critical IT support to United States Central Command (USCENTCOM), United States Southern Command (USSOUTHCOM), and United States Special Operations Command (USSOCOM) across multiple regions.
Proven expertise in establishing and enhancing IT change management processes and procedures in alignment with NATO standards, ensuring the highest levels of security and operational efficiency. Skilled in the identification of critical configuration items and comprehensive asset management, with a strong track record of leading standardization and compliance initiatives within military and NATO frameworks. Demonstrated leadership in delegating tasks, managing compliance, and ensuring adherence to rigorous cybersecurity protocols, driving mission success in high-stakes environments.