Shylah russell

Work History

With Loving Hands LLC

Chesapeake, VA

07.2021 - Current

Home Care Companions provide service to individuals in their own homes and communities who need assistance caring for themselves because of old age, sickness, disability and/or other inflictions. Homecare may include light house cleaning, laundry, meal preparation, transportation, companionship,respite and advice on such things as nutrition, cleanliness and household activities
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Scheduled and accompanied clients to medical appointments.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Documented residents' mental status, sleep, and eating patterns in medical record books, documented vitals, behaviors, and medications in client medical records.
Also, Became A Direct Support Professional.
Built strong relationships with clients to deliver emotional support and companionship.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Done Right Merchandising

08.2022 - 09.2022

Removing existing products from shelves in order and placing product on a product mover to stock in its new location
Setting shelves, peg hooks, shelf strips, price labels and signage
Stocking merchandise according to a planogram
Assist with building and/or moving store fixtures
General clean up and disposal of cardboard
Collaborating with team members and working effectively as a group
Completed efficient store resets to prepare store for special promotions and seasonal updates.

ESI Electronic Systems, VA

02.2020 - 04.2022

Assist in receiving and shipping of product using E-Automate inventory module
Ship computer products via UPS or Fed Ex as required
Keeps warehouse areas clean and organized
Check all orders for accuracy when picking and before shipping
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Checked packages and merchandise for damage and notified vendors.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Assists in any other warehouse activities or special projects as they arise.

CKS Financial

Chesapeake, Va

01.2016 - 07.2018

Documented activity in customers accounts and adhered to HIPAA privacy guidelines
Used skip tracing resources to locate debtors and updated information in company system.
Entered data and documented customer interactions with high attention to detail
Took action and followed up to ensure timely and efficient problem resolution.
Reviewed collection reports to determine status of collections and amounts of outstanding balances.
Used scripted conversation prompts to convey current account information and obtain payments.
Maintained high volume of calls and met demands of busy and productive group.
Handled [Number] outbound and inbound calls daily with goal of collecting owed debt.

Walmart

Norfolk, VA

11.2015 - 04.2017

I handled returns and refunds
I handled all the front end reshop for the store
Also handled all claims due to returns/broken, stolen merchandise
I cashed checks and handled bill payments
I rang customer merchandise.
Offered advice and assistance to customers, paying attention to special needs or wants.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Used POS system to enter orders, process payments and issue receipts.
Processed refunds and exchanges in accordance with company policy.
Handled cash with high accuracy and took care to check bills for fraud.