AUSTIN EDWARDS
ROLLA
Summary
Dependable support specialist with a growing background in community services. Proficient in conflict resolution, needs assessment, and resource coordination. Strong focus on teamwork and adapting to changing circumstances to achieve impactful results. Reliable, empathetic, and skilled in communication and problem-solving.
Overview
7
7
years of professional experience
Work History
Community Support Specialist
Compass Health Network
05.2024 - Current
- Advocate for clients in various settings, securing and coordinating necessary resources and services for their success
- Establish and maintain healthy working relationships with clients and community agencies
- Enhance client well-being by providing personalized support and resources tailored to individual needs
- Perform crisis interventions with de-escalation techniques as needed
- Coordinate care with other treatment team members, departments, and outside agencies as needed to meet client needs
Retail Associate
Revived Clothing Exchange
09.2019 - 05.2024
- Assisted customers with prompt and polite support in person and via telephone
- Collaborated with team members to solve problems and achieve company goals
- Routinely managed multiple tasks with efficiency to complete job duties in a timely fashion
Retail Associate
Walmart
11.2017 - 05.2019
- Unloaded, sorted, and stocked merchandise according to store layout and product placement
- Maintained effective team communication and collaboration to achieve daily tasks
- Greeted and assisted customers with their needs to provide optimal service
Education
Bachelor of Human Services -
Urshan University
Wentzville, MO05.2024
High School Diploma -
Vichy Christian Academy
Vichy, MO05.2019
Skills
- Mental health awareness
- De-escalation techniques
- Behavioral support
- Community outreach
Timeline
Community Support Specialist
Compass Health Network
05.2024 - Current
Retail Associate
Revived Clothing Exchange
09.2019 - 05.2024
Retail Associate
Walmart
11.2017 - 05.2019
High School Diploma -
Vichy Christian Academy
Bachelor of Human Services -
Urshan University
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