Austin Einstein
Newfield,NJ
Summary
Results-driven territory manager with 6 years of experience in the automotive industry, specializing in optimizing production processes, supply chain management, and team leadership across multiple sites to achieve organizational goals. Recipient of the prestigious Auto Remarketing 40 Under 40 award, demonstrating commitment to innovation and industry leadership. Proven expertise in driving efficiency, reducing costs, and enhancing operational performance through strategic planning and process improvement. Skilled in fostering cross-functional collaboration, managing multi-million-dollar budgets, and implementing innovative solutions to meet quality standards and customer expectations. Adept at leveraging data analytics and industry trends to streamline workflows and ensure compliance with safety and regulatory requirements. Dedicated to delivering excellence in operational execution to support business growth and profitability.
Overview
7
7
years of professional experience
Work History
Wholesale Territory Manager
Carvana
07.2023 - 12.2024
- Managed team of 5 salaried team leads across 5 sites
- Oversaw $20 million worth of wholesale inventory for highest volume wholesale region of Carvana
- Created training manual with test materials for new Vehicle Condition Associates being onboarded to Carvana
- Managed multiple markets and made sure staffing meets that demand
- Conduct interviews for potential candidates within region
- Traveled and conducted market visits regularly to drive positive team engagement, business results, and assess new hire training
- Consistently achieved above company average employee satisfaction survey scores
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Achieved established KPIs for company, regional team and individual performance through teamwork and consistent focus on speed, quality, and efficiency.
Wholesale Operations Manager
Carvana
06.2021 - 07.2023
- Managed team of 30+ hourly and salaried personnel (includes 2 salaried team leads)
- Oversaw $10 million worth of wholesale inventory for highest volume wholesale site in Carvana
- Worked with senior management to procure necessary resources to scale with exponential growth of Carvana
- Served as SME on all trade intake and wholesale related functions- including logistics, aging, and production metrics
Wholesale Team Lead
Carvana
09.2020 - 06.2021
- People management (hiring, training, feedback, manage schedule) for all hourly team members
- Expert use of internal systems in order to align with certain KPI metrics
- Ability to tailor SOPs to fit different work environments
- Problem solving- coordinated cross-functionally with Market Operations, Logistics, Inspection Centers
- Maintained relations with sales platform partners, inspection service providers and other third-party suppliers
Wholesale Specialist
Carvana
09.2019 - 09.2020
- People management (hiring, training, feedback, manage schedule) for all hourly team members
- Actively contributed to daily field operations in the form of vehicle inspections and releases
Business Analyst
Rahl Distribution
07.2018 - 08.2019
- Increased Amazon and Ebay sales by 60% to over $100k yearly
- Improved customer feedback participation by 30%
- Expanded business to multiple online sales channels
- Seamlessly managed team of four employees
Customer Advocate
Carvana
07.2017 - 06.2018
- Served as the face of Carvana by providing the first face-to-face interaction for customers
- Assisted in the launch of nearby markets
- Trained new employees about various facets of company
- Completed title and registration paperwork with great accuracy
- Followed up with customers to ensure positive experience with Carvana
Education
Master of Science - Information Assurance
Wilmington University
New Castle, DE07.2018
Bachelor of Science - Information Systems Management
Wilmington University
New Castle, DE05.2017
Associate of Science - Computer Information Systems
Rowan College at Gloucester County
Gloucester, NJ05.2015
Skills
- Analytical and Technical Skills
- Data-driven decision-making
- Proficiency in Microsoft Office Suite (Excel, PowerPoint)
- KPI and metrics monitoring (Tableau) Soft Skills
- Effective communication and presentation skills
- Problem-solving and critical thinking
- Time management and prioritization
- Adaptability in dynamic environments Operations and Leadership
- Cross-functional team collaboration
- Territory performance optimization
- Inventory and supply chain management
- Budgeting and resource allocation
Awards
Auto Remarketing 40 Under 40 Recipient, 2024
Timeline
Wholesale Territory Manager
Carvana
07.2023 - 12.2024
Wholesale Operations Manager
Carvana
06.2021 - 07.2023
Wholesale Team Lead
Carvana
09.2020 - 06.2021
Wholesale Specialist
Carvana
09.2019 - 09.2020
Business Analyst
Rahl Distribution
07.2018 - 08.2019
Customer Advocate
Carvana
07.2017 - 06.2018
Bachelor of Science - Information Systems Management
Wilmington University
Associate of Science - Computer Information Systems
Rowan College at Gloucester County
Master of Science - Information Assurance
Wilmington University
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