Austin Everhart
Boise,Idaho
Summary
Outgoing and reliable customer service professional with a strong focus on creating personalized experiences. Demonstrates exceptional multitasking abilities and effective communication skills, ensuring customer satisfaction. Currently pursuing GIMM certification to transition into technology while leveraging a passion for mentoring and teaching.
Overview
4
4
years of professional experience
Work History
Product Zone Specialist
Apple
Boise, Idaho
07.2025 - Current
- At Apple my role is a product zone specialist whose job is to give customers an only at Apple experience.
- Identified customer needs and suggested tailored solutions to enhance satisfaction.
- Focused on creating personal experiences for each customer while ensuring timely service to maintain overall customer satisfaction.
- I reset customer expectations through clear communication.
- I am able to excel in multitasking between multiple customers' needs.
- Navigated customers through retail challenges with empathy, ensuring their concerns were addressed effectively.
- I take pride in being able to take any interaction and represent Apple face to face.
Cashier
Uncle Bobs Pizza
Meridian, ID
05.2022 - 07.2025
- Delivered exceptional service to multiple customers simultaneously, enhancing customer satisfaction.
- Ensured timely and accurate deliveries while creating memorable customer experiences.
- Managed cashiers and addressed customer feedback while assisting in order preparation to streamline operations.
- Multitasked efficiently between various job duties in a high-traffic location.
- Facilitated training and development for new and seasoned employees, improving team competence and service quality.
- Demonstrated excellent listening and problem-solving skills to enhance operational performance.
- Recognized as Employee of the Month in May 2024 for outstanding work ethic and teamwork.
- Organized and facilitated specialized events for community engagement. utilizing public speaking and relationship-building skills.
Education
High School Diploma -
Rocky Mountain High School
Boise, IdahoGames Interactive Media Mobile
Boise State University
Boise, IdahoSkills
- Customer guidance
- Product knowledge
- Customer engagement
- Multitasking abilities
- Teamwork skills
- C# programming
- Java programming
Teamwork
Excellent in working with fellow team members in fast-paced environments. Constantly seeks feedback from others to learn and grow in my role and to teach others.
Timeline
Product Zone Specialist
Apple
07.2025 - Current
Cashier
Uncle Bobs Pizza
05.2022 - 07.2025
High School Diploma -
Rocky Mountain High School
Games Interactive Media Mobile
Boise State University