Austin Foley
Grand Ole BBQ
Santee,CA
3
years of professional experience
Detail-oriented professional with experience in hospitality and delivery. Known for efficient service and effective conflict resolution, consistently enhancing customer satisfaction and team collaboration.
Work History
Busser/runner/server
2 Years 1 Month- Assisted servers by delivering food and beverages promptly, ensuring efficient service flow.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to restock supplies and maintain inventory levels.
- Supported team during peak hours by quickly clearing tables and resetting for new guests.
- Followed health and safety regulations consistently to uphold restaurant standards.
- Participated in training new staff on bussing procedures and best practices for customer engagement.
- Managed order accuracy by efficiently processing food and beverage orders using point-of-sale systems.
- Collaborated with kitchen staff to expedite timely delivery of meals to enhance guest satisfaction.
- Resolved customer complaints effectively, utilizing conflict resolution skills to maintain positive dining experiences.
Flower Delivery Driver
1 Year 5 Months- Delivered floral arrangements to local businesses and residences, ensuring timely and accurate service.
- Handled customer inquiries and complaints professionally, enhancing satisfaction levels.
- Implemented best practices for handling delicate products, reducing damage during transit.
Education
High School Diploma
Associate of Science - Criminal Justice
Skills
Time management
Clear communication
Cleaning and sanitizing
Attention to detail
Decision-making
Team collaboration
Effective problem solving
Guest relations
Timeline
Busser/runner/server
Grand Ole BBQ
07.2024 - CurrentRead More
Flower Delivery Driver
Coronado Flower Lady
02.2023 - 07.2024Read More
Grossmont College
Associate of Science from Criminal Justice
Read More
Santana High School
High School Diploma
Read More