Andrii Yakovets
Brooklyn,NY
Summary
Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in customer service field, with a lot of experience in this area. Good relationship-building and time-management abilities.
Overview
6
6
years of professional experience
Work History
Busser/Runner/Server
Veselka
Manhattan, NY
09.2024 - Current
- Bussed and reset tables in an orderly fashion.
- Delivered food to guests in a timely manner while following safety protocols.
- Took orders from customers accurately and in a timely manner.
Administrative Assistant
Manhattan Schoolhouse
Manhattan, NY
08.2023 - 08.2024
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed office supplies inventory and placed orders when necessary.
- Answered questions from customers regarding products and services offered by the company.
- Updated contact lists regularly when changes occur in employee status or contact information.
Waiter
Matsoni Restaurant
Kyiv, UKR
03.2022 - 10.2022
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
- Answered phone calls for reservations or takeout orders in a professional manner.
Customer Service Representative Manager
Privat Bank
Kyiv, UKR
01.2020 - 02.2022
- Assisted with developing strategies to increase customer retention and loyalty.
- Generated reports to track customer satisfaction ratings.
- Generated reports to track customer satisfaction.
- Helped clients in a banking and investment’s fields
Server/Ice Cream Server
Kaspa’s Desserts
Miltoon Keynes , UK
09.2019 - 12.2019
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
High School Diploma -
School 320
Kyiv, UKR05-2021
Skills
- Customer service
- Inventory management
- Time management
- Communication skills
- Multi-task management
- Team collaboration
- Hospitality and accommodation
Languages
English
Full Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Busser/Runner/Server
Veselka
09.2024 - Current
Administrative Assistant
Manhattan Schoolhouse
08.2023 - 08.2024
Waiter
Matsoni Restaurant
03.2022 - 10.2022
Customer Service Representative Manager
Privat Bank
01.2020 - 02.2022
Server/Ice Cream Server
Kaspa’s Desserts
09.2019 - 12.2019
High School Diploma -
School 320