Austin Fowler
Clovis,CA
Summary
Enthusiastic Cashier with 4 years of experience helping customers complete transactions. Talented at fielding customer questions, providing recommendations and ringing up on POS cash register. History of increasing sales by promoting current deals.
Hardworking Project Manager gifted at performing specification and design reviews to ensure client expectations will be exceeded. Engaging and personable with the ability to monitor work quality, manage key milestones and deliver exemplary customer service.
Overview
6
6
years of professional experience
Work History
Project Manager
Premier Renewables LLC
San Luis Obispo, CA
01.2015 - 12.2019
- Managed staff scheduling for over 4 jobs and coordinated all construction planning and material planning.
- Took active role in company growth by consistently providing quality customer service to promote growth and retention.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Closely collaborated with project members to identify and quickly address problems.
- Held to pre-determined schedules and worked with subcontractors to cut costs and complete projects on time and under budget.
- Adhered to all safety protocols and ensured that all equipment and materials were handled safely and properly.
- Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
- Increased efficiency and team performance by implementing actionable process improvements.
Senior Guest Service Associate
GameStop
Sanger, CA
02.2019 - 11.2019
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked prices for customers and processed items sold by scanning barcodes.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Counted cash in register drawer at beginning and end of shift.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Assisted customers with special services, account updates and promotional options.
- Educated customers on promotions to enhance sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Cashier Team Lead
Ulta Beauty
Clovis, CA
01.2017 - 12.2017
- Monitored areas for security issues and safety hazards.
- Quickly and accurately counted drawers at start and end of each shift.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Counted cash in register drawer at beginning and end of shift.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Educated customers on promotions to enhance sales.
- Used POS system to enter orders, process payments, and issue receipts.
Shop Supervisor
Lab Sports Apparel
Fresno , CA
01.2014 - 12.2015
- Checked incoming orders and organized new stock.
- Trained other employees on how to operate heat presses and cad-cuts safely
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
Education
High School Diploma -
Clovis East High School
Clovis, CA10.2012
Skills
- Lean manufacturing and design
- Business process re-engineering
- Contract review and recommendations
- Multi-site operations
- Timeline management
- Team oversight
- Finance and accounting
- Flexible
- Personable
- Dependable
Timeline
Senior Guest Service Associate
GameStop
02.2019 - 11.2019
Cashier Team Lead
Ulta Beauty
01.2017 - 12.2017
Project Manager
Premier Renewables LLC
01.2015 - 12.2019
Shop Supervisor
Lab Sports Apparel
01.2014 - 12.2015
High School Diploma -
Clovis East High School
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