Austin Franklin
East Wenatchee,WA
Summary
Personable and reliable candidate with passion for delivering exceptional customer service, positive attitude, delivering excellent work . Well-versed in coffee brewing techniques and committed to mastering anything within the work environment and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
4
4
years of professional experience
Work History
Barista
Dutch Bros Inc.
03.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
Express Technician
Town Toyota
11.2022 - 03.2023
- Ensured high-quality workmanship by adhering to manufacturer guidelines and dealership standards when completing maintenance tasks.
- Maximized express service lane throughput with effective time management and multitasking abilities.
- Attended factory-sponsored training classes to enhance knowledge and skills.
- Provided excellent customer service, addressing client concerns promptly and professionally to maintain long-term relationships.
- Improved overall shop productivity by maintaining a clean and organized workspace, allowing for optimal performance of daily tasks.
Lead Barista
Starbucks & Safeway Starbucks
03.2021 - 09.2022
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Received consistent positive feedback from customers regarding exceptional service and beverage quality.
- Promoted additional items with beverages, increasing store sales.
Education
High School Diploma -
Eastmont High School
East Wenatchee, WA06-2021
Associate of Fine Arts - Cinematography
Tech Center
Wenatchee, WA01-2020
Automotive Technologies - Automotive Engineering
Tech Center
Wenatchee, WA01-2019
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Adaptive and creative
Languages
English
Full Professional
Interests
- Computers & tech enthusiast, passionate about exploring the latest advancements and innovations
- Automobiles
- Driving
- I have a passion for photography and editing photos
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Interior Design
Timeline
Barista
Dutch Bros Inc.
03.2023 - Current
Express Technician
Town Toyota
11.2022 - 03.2023
Lead Barista
Starbucks & Safeway Starbucks
03.2021 - 09.2022
High School Diploma -
Eastmont High School
Associate of Fine Arts - Cinematography
Tech Center
Automotive Technologies - Automotive Engineering
Tech Center
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