Austin French
Chewy Distribution Center
Shawnee,KS
10
years of professional experience
Dynamic leader with a proven track record in Customer Service and Fulfillment Operations. Adept in enhancing order fulfillment processes and team building. Excelled in safety and compliance, reducing inventory discrepancies. Skilled in production line operations and fostering a culture of continuous improvement. Achieved notable efficiency gains through effective scheduling and staff training in a multiple different departments.
Work History
Area Manager I
6 Years- Fulfillment Center lead until 2024
- Proficient and worked in multiple different departments throughout the warehouse including, Inbound, Outbound, and Replenishment
- Coached supervisors and associates, reinforcing safety expectations and performance standards across assigned area.
- Received and delivered quality products to customers all over the US from supply warehouse on daily schedule.
- Trained new warehouse employees on safety procedures, work processes, and provided updated safety manuals for review purposes.
- Directed daily fulfillment operations, aligning labor deployment with volume, staffing, and workflow priorities.
- Researched, resolved, and helped mitigate future issues within the Inbound, Outbound, and Replenishment processes.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
Armed Security Guard
3 Months- Completed full building and grounds patrols every night to spot and investigate concerns.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
Frozen Department Manager
3 Years 7 Months- Decreased inventory shrinkage, drive-off and daily cash discrepancies by monitoring daily patterns.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly and efficiently.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Went through training courses for scheduling, team management and job processes.
Education
High School Diploma
Skills
5-S
Production line operations
Safety and compliance
Shipping and packaging
Order fulfillment
Emergency Awareness
Product and Service Sales
Scheduling
Team Building
Timeline
Area Manager I
Chewy Distribution Center
2020.11 - CurrentRead More
Armed Security Guard
Titan Protection & Consulting
2020.08 - 2020.11Read More
Frozen Department Manager
Walmart
2016.12 - 2020.07Read More
Leavenworth Sr High School
High School Diploma
Read More