Austin Garrett
Customer Service Specialist
Tampa
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Production Operations Specialist
Fastsigns
06.2023 - 09.2025
- Led the development and organization of marketing deadlines to meet client needs and standards.
- Ran complex maintenances on large-scale printing platforms as well as documenting any errors.
- Gathered information to determine best execution of creative ideas.
- Ensured safety protocols were followed during set construction and installation processes to maintain a secure working environment for all team members.
Creative Specialist/Customer Service Lead
Hatch Transformers, Inc.
03.2020 - 12.2021
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Creative Specialist
IGT - International Game Technology
04.2018 - 11.2019
- Create new designs and concepts for scratch-off lottery tickets.
- Created digital image files for use in digital and traditional printing methods.
- Conceptualized creative designs for print materials, banners, and signs.
- Collaborated with cross-functional teams to ensure consistent branding and messaging across all company materials.
Education
Bachelor of Arts - Fine Arts - Graphic Design
University of South Florida
St. Petersburg, FL 05.2001 -
Skills
- Project Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Creative Background
- Attention to Detail
- Graphic design
Accomplishments
- Achieved a Certificate of Appreciation through effectively helping with a contribution to Huntington's Disease.
Timeline
Production Operations Specialist
Fastsigns
06.2023 - 09.2025
Creative Specialist/Customer Service Lead
Hatch Transformers, Inc.
03.2020 - 12.2021
Creative Specialist
IGT - International Game Technology
04.2018 - 11.2019
Bachelor of Arts - Fine Arts - Graphic Design
University of South Florida
05.2001 -