Austin Gilbreath
Davenport,IA
Summary
Dynamic sales professional with extensive experience at Menards, excelling in customer service and contractor engagement. Proven ability to build rapport and provide expert product knowledge, enhancing customer satisfaction. Skilled in forklift operation and effective communication, consistently achieving sales goals and fostering long-term client relationships.
Overview
17
17
years of professional experience
Work History
Associate - Contractor Sales
Menards
Davenport, USA
07.2014 - Current
- Updated customer information in company database system on a daily basis.
- Assisted customers in selecting appropriate products and services for their needs.
- Maintained relationships with existing customers through regular follow-up calls.
- Provided technical advice to customers on product features and benefits.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Loaded delivery truck with company products according to the daily route plan.
- Provided assistance loading, unloading product from truck as needed upon delivery, pickup from customer's location.
- Provided friendly customer service when interacting with clients during deliveries.
Sales Associate
Murphy USA
Davenport, USA
05.2009 - 07.2014
- Conducted inventories on a regular basis to track stock levels.
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Trained new employees on company policies and procedures.
- Adhered to company procedures for handling hazardous materials such as gasoline or motor oil.
- Restocked supplies such as paper towels, napkins, cups when necessary.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
Courtesy Clerk
Hy-Vee
Davenport, USA
04.2008 - 05.2009
- Assisted cashier with bagging groceries
- Brought grocery carts inside the store from the cart corral
- Stocked merchandise
Education
High School Diploma -
West High School
Davenport, IA06-2009
Skills
- Forklift operation
- Motorized Pallet jack operation
- Sales support
- Customer service
- Effective communication
- Brand representation
- Contractor engagement
- Building rapport
- Goal oriented
- Product knowledge expertise
Timeline
Associate - Contractor Sales
Menards
07.2014 - Current
Sales Associate
Murphy USA
05.2009 - 07.2014
Courtesy Clerk
Hy-Vee
04.2008 - 05.2009
High School Diploma -
West High School
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