AUSTIN GILLIGAN
Rockford,IL
Summary
Skilled team player with strong background in warehouse environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Overview
16
16
years of professional experience
Work History
Warehouse Team Lead
Berner Food and Beverage Inc
Dakota, IL
02.2025 - Current
- Oversaw daily warehouse operations to ensure efficiency and accuracy in order fulfillment.
- Trained and mentored team members on safety protocols and operational best practices.
- Implemented process improvements that enhanced workflow and reduced downtime.
- Coordinated inventory management to optimize stock levels and minimize discrepancies.
Warehouse Supervisor
Berner Food and Beverage Inc
Dakota, IL
03.2022 - 02.2025
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Established and maintained good relations with customers, vendors and transport companies.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Supervised scheduling for freight and package shipments and managed return and transfer procedures.
- Enforced strict safety procedures and protocols through successful management of warehouse team members.
Warehouse Lead
Warehouse Partners
Dakota, IL
03.2020 - 03.2022
- Reviewed operations regularly to maintain strong quality assurance standards
- Established skilled staff and managed performance to deliver consistent results
- Held team accountable and coached through problems to address performance issues
- Led with positive approach and dedication to associate mentorship and customer satisfaction.
Production Forklift Operator
Trilogy Warehouse Partners
Dakota, IL
04.2019 - 03.2020
- Utilized equipment, such as forklifts, pallet jacks, and scanning devices accurately and safely to meet daily objectives
- Verified products and shipments for accurate labeling
- Ensured all work stations and equipment were properly cleaned for incoming shifts
- Verified production checklists for correct items, goals, and orders.
Forklift Picker
Trilogy Warehouse Partners
Freeport, IL
08.2018 - 04.2019
- Moved boxes to appropriate places within warehouse setting
- Inspected and maintained all equipment, including pallet jacks and forklifts
- AG
- Verified products and shipments for accurate labeling
- Secured loads and inspected items added by others to verify the safety of all containers and tanks.
Carpenter Apprentice
T Spencer and Associates
Rockford, IL
03.2017 - 09.2018
- Utilized power tools, hand tools, and various auxiliary instruments to craft wood projects in the allotted time frame
- Assisted construction Supervisors and Lead Carpenters with project planning, project layout, and installation
- Installed structures and fixtures, such as windows, doors, framing, trimming, siding, and molding
- Framed interior walls, built stairs and railings, installed drywall, placed crown molding, and installed doors and cabinets.
Forklift Picker
Furst Staffing
Freeport, IL
03.2018 - 08.2018
Stand-Up Forklift Operator
Americold Logistics
Belvidere, IL
09.2017 - 02.2018
- Used equipment like forklifts, hand trucks and pallet jacks to safely move heavy items
- Secured loads and inspected items added by others to verify the safety of all containers and tanks
- Inventoried materials to check whether each item was present and ready for planned transport.
Delivery Driver
Dominos Pizza
Rockford, IL
11.2014 - 09.2015
- Followed prescribed routes and time schedules to meet 100% on-time delivery
- Increased customer service by reviewing orders before delivery to determine that they were complete and properly invoiced
- Loaded and unloaded items for delivery to and from the vehicle.
Customer Service Representative
The Connection
Loves Park, IL
11.2013 - 02.2014
- Managed inbound and outbound calls to respond to inquiries and resolve concerns.
General Laborer
Winnebago County
Rockford, IL
02.2013 - 11.2013
- Discarded construction waste according to state, local, federal, and company guidelines
- Performed maintenance and protection of traffic functions to ensure the safety of the public and work crews
- Loaded and unpacked construction supplies and distributed them to appropriate locations
- Operated tools and equipment, including stone cutters, backhoes, and construction vehicles used at construction sites
- Cleared construction sites of brush and trees and prepared sites using heavy
- May 2011 equipment by excavating and backfilling where required.
Banquet Server
Franchescos Restaurant
Rockford, IL
09.2010 - 09.2013
- Engaged guests in friendly conversation when appropriate and regularly checked on needs such as drink refills and special requests
- Maintained station supplies during banquet events to help team members stay on-task
- Inspected meeting rooms to verify set-ups and correct any problems before guests arrival
- Took orders from guests and shared information about procedures, food preparation, and beverage options as part of first-rate service standards.
Education
High School Diploma - Graphic Design
Auburn High School
Rockford, ILRock Valley College
Rockford, ILSkills
- Employee training Safety monitoring
- Quality assurance Team coaching
- Continuous improvement Inspect materials
- Storage management Operate forklifts
- Audit inventory Problem-solving
- Enter data Multitasking
- Shipping and Receiving Management
- Material Handling Practices
- Schedule Coordination
- Staff Training
- Performance Assessment
- Personnel Management
- Employee Counseling
- Safety Procedures
- Warehouse Organization
- Critical Thinking
- Forklift Operation
- Emergency Response
Timeline
Warehouse Team Lead
Berner Food and Beverage Inc
02.2025 - Current
Warehouse Supervisor
Berner Food and Beverage Inc
03.2022 - 02.2025
Warehouse Lead
Warehouse Partners
03.2020 - 03.2022
Production Forklift Operator
Trilogy Warehouse Partners
04.2019 - 03.2020
Forklift Picker
Trilogy Warehouse Partners
08.2018 - 04.2019
Forklift Picker
Furst Staffing
03.2018 - 08.2018
Stand-Up Forklift Operator
Americold Logistics
09.2017 - 02.2018
Carpenter Apprentice
T Spencer and Associates
03.2017 - 09.2018
Delivery Driver
Dominos Pizza
11.2014 - 09.2015
Customer Service Representative
The Connection
11.2013 - 02.2014
General Laborer
Winnebago County
02.2013 - 11.2013
Banquet Server
Franchescos Restaurant
09.2010 - 09.2013
Rock Valley College
High School Diploma - Graphic Design
Auburn High School