Austin Gilstrap
Jacksonville,TX
Summary
Driven Fiber Technician with proven expertise in fiber optic routing and a strong customer service focus, honed at Fiber Network Solutions and other leading companies. Skilled in fusion splicing and OTDR operation, I have significantly improved network performance and efficiency, ensuring high-quality work that secures repeat customers and positive referrals. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
5
5
years of professional experience
Work History
Fiber Technician
Future Fiber Services
12.2023 - Current
- Performed regular preventive maintenance on equipment used in fieldwork ensuring their optimum functioning at all times.
- Reduced downtime by quickly identifying and resolving issues in fiber networks.
- Ensured adherence to safety protocols while working on aerial or underground installations, minimizing accidents on the job site.
- Contributed to business growth by consistently providing high-quality work, resulting in repeat customers and positive referrals.
Construction Worker
Tommy Morris Construction
03.2020 - 10.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Fiber Technician
Fiber Network Solutions
02.2019 - 05.2019
- Promoted a strong customer service focus within the team by prioritizing client needs throughout project lifecycles.
- Improved network performance by installing, splicing, and testing fiber optic cables.
- Maintained accurate documentation of installed fiber optic systems for easy reference during maintenance work.
- Increased efficiency with proper use of specialized tools like fusion splicers, optical power meters, and OTDRs.
Education
Jacksonville High School
Jacksonville, TXSkills
- Fiber Termination
- Fiber Optic Routing
- OTDR Operation
- Fusion Splicing
Timeline
Fiber Technician
Future Fiber Services
12.2023 - Current
Construction Worker
Tommy Morris Construction
03.2020 - 10.2023
Fiber Technician
Fiber Network Solutions
02.2019 - 05.2019
Jacksonville High School