Eric Mcclish
Indianapolis,IN
Summary
Telecommunications Line Installer and Repairer with extensive experience in maintaining and repairing voice and data transmission equipment. Proven track record of quickly diagnosing complex system issues, minimizing downtime through effective problem-solving skills. Successfully managed multiple projects while adhering to high safety standards, leading to improved network reliability and enhanced customer satisfaction.
Overview
7
7
years of professional experience
Work History
Fiber Technician
Axis Fiber Solutions
Whiteland, IN
04.2024 - 12.2024
- Developed detailed documentation of all installations and maintenance activities conducted on customer sites.
- Spliced cables with hand tools, epoxy or mechanical equipment.
- Pulled lines to proper tension for safety and durability of installation work.
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
- Laid out cabling plans and ran through buildings to desired locations.
- Assisted in training new technicians in the use of fiber optics systems.
- Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.
- Installed, maintained, repaired and tested fiber optic equipment such as patch panels, cable trays, connectors.
- Identified sources of signal loss within a network by tracing individual fibers from end-to-end.
- Maintained inventory of supplies needed for repairs or replacements on the fiber optics system.
- Utilized software applications to monitor and troubleshoot telecom devices from remote locations.
- Handled fibers for device routing, ribbon breakouts, component assemblies and custom splicing projects.
- Troubleshot any issues that arose during installation or testing process.
- Performed physical installation of fiber optic cables in various locations, including aerial and underground.
- Measured signal strength of televisions, telephones and internet connections to verify adequate performance.
- Performed preventive maintenance on various components of the fiber optics system.
- Provided technical support for customers regarding their fiber optics systems.
- Inspected cabling infrastructure for compliance with industry standards.
- Utilized specialized software programs to test data throughput speeds across a network.
- Installed, set up and repaired devices and system components.
Low Voltage Technician
Indiana Communication Specialists
Indianapolis, IN
01.2024 - 05.2024
- Collaborated with IT personnel to ensure compatibility between hardware components within an integrated system.
- Installed and repaired distribution racks and cables.
- Conducted site surveys to determine best installation routes and equipment needs.
- Documented service and installation actions by completing forms, reports, and logs.
- Installed, terminated and tested Cat5e, Cat6 and fiber optic cables in accordance with industry standards.
- Tested connections to verify power supplies and communication link functionality.
- Set up service for customers by installing, connecting, testing or adjusting equipment.
- Repaired damaged wires or replaced them entirely if necessary.
- Collaborated with customer service and technical teams to coordinate installation schedules.
- Pulled wire through conduits and connected it to various outlets throughout buildings.
- Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
- Demonstrated professionalism and excellent customer service throughout all customer interactions.
- Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
- Labeled each cable according to its intended use.
- Installed, maintained, and repaired residential and commercial cable systems.
Field Technician
Charter Communications, Spectrum
Indianapolis, IN
01.2023 - 12.2023
- Provided technical support to customers regarding their cable services during installations and maintenance visits.
- Interpreted and followed complex blueprints and system diagrams during installations.
- Managed service records and reports, completing paperwork regarding work order status and customer satisfaction to maintain performance effectiveness.
- Ran CAT5e and CAT6 Ethernet cabling between walls or ceilings.
- Repaired equipment to support continual service.
- Offered education and resources to streamline customer product adoption and use.
- Organized work areas after completion of each job ensuring a clean environment.
- Used tools, equipment and vehicles to avoid injuries and mishaps.
- Installed cabling from transport and wiring closets to customer access outlet.
- Assisted customers with technical support for cable connections and TV programming.
- Conducted site surveys to determine best installation routes and equipment needs.
- Used diagnostic tools to test and adjust equipment settings for optimal performance.
- Prepared detailed reports on completed projects for management review.
- Upgraded existing systems with the latest technology and software updates.
- Troubleshot and diagnosed systems using speed, ping and related tests.
- Diagnosed errors and technical problems and determined solutions to produce timely service reports.
- Tested newly installed cables using specialized testing equipment such as voltmeters, signal level meters and sweep frequency generators.
- Provided customers with dedicated service and support during field visits to drive maximum efficiency.
- Ensured that all installations met industry standards for safety and quality assurance.
- Performed regular maintenance checks on cable systems to prevent future issues.
- Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
Chef
Gohan Bistro
Fayetteville, NC
05.2018 - 05.2022
- Tracked ingredient inventories to estimate purchasing needs and prevent unnecessary expenditures.
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Checked quality of raw materials before use.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Collaborated with restaurant management to align kitchen operations with goals of establishment.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Trained kitchen workers on culinary techniques.
- Prepared workstations with ingredients and tools to increase efficiency.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Assigned specific duties to employees to maintain productive operation of kitchen and food service.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Executed proper techniques when preparing menu item ingredients.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Managed portion control using correct utensils during preparation and plating.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Sushi Chef
Sushi Court
Fayetteville , NC
02.2021 - 07.2021
- Efficiently handled multiple orders simultaneously during peak hours.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Checked quality of food products to meet high standards.
- Applied sauces, garnishes, condiments, and seasonings accurately.
- Developed and executed innovative sushi menu items for seasonal and special occasions.
- Resolved customer complaints regarding food quality or service promptly and professionally.
- Organized the kitchen in a clean and sanitary manner to meet health standards.
- Implemented food waste reduction strategies, effectively minimizing costs and environmental impact.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Ensured quality of product was consistent throughout shift.
- Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
- Prepared finfish, shellfish and fresh produce items to use in sushi.
- Stored raw ingredients correctly according to established protocols.
- Greeted restaurant guests arriving at establishment and explained special sushi items and options.
- Prepared sushi rolls with fresh ingredients and traditional recipes.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
Education
GED -
Sandhills Community College
Pinehurst, NC05-2018
Skills
- Fiber splicing expertise
- Cable management
- Fiber optic testing
- Fiber termination
- Optical network design
- Connector installation
- Technical training
- OSP construction
- Passive optical networks
- Signal testing
- IP networking
- Optical power measurement
- Wavelength division multiplexing
- Kitchen operations management
- Pantry restocking
- Dish preparation
- Plating techniques
- Waste control
- Verbal and written communication
- Knife skills
- Customer service
- Kitchen equipment operation and maintenance
- Ingredient knowledge
- Sauce preparation
- Grilling and deep frying skills
- Attention to detail
- Stock ordering
- Seafood preparation
- Operations management
- Frying techniques
- Company quality standards
- Problem-solving
- New hire training
- Physical stamina
- Kitchen management
- Food quality
- Time management
- Patch panel installation
- Hand tool proficiency
- Fluke testing
- OTDR testing
- Wire management
- Conduit bending
- Structured cabling design
- Optical fiber handling
- Power over ethernet
- Cable termination
- Cable installation
- Cable pulling
- Category cable knowledge
- Networking protocols
- Labeling standards
- Telecommunications
Timeline
Fiber Technician
Axis Fiber Solutions
04.2024 - 12.2024
Low Voltage Technician
Indiana Communication Specialists
01.2024 - 05.2024
Field Technician
Charter Communications, Spectrum
01.2023 - 12.2023
Sushi Chef
Sushi Court
02.2021 - 07.2021
Chef
Gohan Bistro
05.2018 - 05.2022
GED -
Sandhills Community College
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