Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Certification
Timeline
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Isaac Baird

Huntsville,AL

Summary

Working with Vice Presidents of massive Corporations to Lieutenant Colonels of The US Army. I have multiple Cyber Security badges, credits into a Cyber Engineering Degree, and an active Secret Clearance. Whether you want me to look at cyber threats, internal or external, I have experience. In every environment I have been in I have adapted and grown into a leader in my field, guiding others and developing my peers. I have worked 90+ hour weeks and swing shifts. I have coordinated with foreign militaries to provide secure communications and actively defended networks against external threats. If I am deficient in a skill I look to improve. I'm sure this environment will be new, but nothing I can't adapt to. I will be excited to hear from you and if you need more information it would be my pleasure to provide. Thank you

Overview

3
3
years of professional experience
1
1
Certification

Work History

Fiber Technician

IES Communications
08.2022 - Current
  • Worked as a Team Lead and a Fiber Splicer in Meta Data Centers
  • Sumitomo Certified working with multiple types of Fiber Optic Cabling
  • Installing hardware and infrastructure while advising and training peers in similar skills.
  • Maintained accurate documentation of installed fiber optic systems for easy reference during maintenance work.
  • Improved network performance by installing, splicing, and testing fiber optic cables.
  • Increased efficiency with proper use of specialized tools like fusion splicers, optical power meters, and OTDRs.
  • Performed regular preventive maintenance on equipment used in fieldwork ensuring their optimum functioning at all times.
  • Reduced downtime by quickly identifying and resolving issues in fiber networks.
  • Minimized signal loss by skillfully installing connectors, couplers, and other passive components in optical networks.
  • Provided timely training for new hires, ensuring a consistent level of expertise among all technicians on the team.
  • Collaborated with engineering teams to design and implement optimal fiber optic network layouts.
  • Facilitated smooth handovers from construction teams to operations staff by clearly documenting all completed work prior to system activation dates.
  • Optimized network capacity by implementing appropriate routing techniques in fiber deployments.
  • Enhanced customer satisfaction with efficient troubleshooting and repair of fiber optic systems.
  • Conducted site surveys to validate customer's infrastructure deliverables.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
  • Read blueprints and schematics to correctly place equipment.
  • Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.

IT Specialist

Army National Guard
04.2021 - Current
  • Responsible for millions of dollars of equipment and Team/Platoon elements during active operations for high profile Units
  • Working in remote areas with limited support and defending networks from cyber threats, foreign and domestic
  • Designed comprehensive IT policies to ensure compliance with industry regulations and best practices.
  • Managed hardware and software inventory, ensuring timely updates and replacements as needed.
  • Configured hardware, devices, and software to set up work stations for new Units and corresponding Command Teams.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Provided exceptional customer service by promptly addressing problems reported by Service Members
  • Walked individuals through basic troubleshooting tasks.
  • Optimized network performance through regular monitoring and maintenance.
  • Implemented effective backup systems to ensure data integrity and availability in response to mission policies.
  • Configured hardware and granted system permissions to new employees.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Collaborated closely with other MOS's to provide tailored technology solutions that addressed their specific needs or mission sets.
  • Monitored systems in operation and quickly troubleshot errors.
  • Trained employees on new technologies, increasing competency levels across the Team.
  • Patched software and installed new versions to eliminate security problems and protect data.

IT Department Associate

Marshall County School System
06.2021 - 08.2021
  • Basic Network Troubleshooting, Hardware repair and basic Command Prompt security, Security Camera setup, Router & Switch setup
  • Implemented new software programs within the department to improve workflows and increase efficiency.
  • Enhanced department productivity with effective time management and scheduling strategies.
  • Contributed to departmental goals by proactively identifying areas for improvement and recommending actionable solutions.
  • Maintained inventory levels of office supplies by regularly reviewing stock availability and placing timely orders.
  • Provided excellent customer service by addressing inquiries promptly and professionally, resulting in increased satisfaction rates.
  • Reduced errors in data entry by maintaining accurate records and diligently verifying information.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Sophomore Year in Cyber Engineering - Cyber Engineering

University of Alabama in Huntsville
Huntsville, Alabama
05.2027

High School Diploma -

Douglas High School
Douglas, Alabama
05.2021

Partial - Cyber Security

Snead State
Boaz, Alabama
05.2021

Skills

  • Several years of IT Experience from multiple jobs and environments

  • Fiber Ribbon Certified by Sumitomo

  • Proficient in Cisco systems

  • Leadership Skills

  • Worked with Data center hardware and software

  • Fiber Optic Routing

  • Fusion Splicing

  • Network Troubleshooting

  • Fiber Splicing Expertise

  • Cable Management

  • Fiber Optic Testing

  • Optical Network Design

  • Signal Loss Analysis

  • Technical training

  • Network Security

  • Cable splicing

  • Troubleshooting systems

  • Safety practices

  • Educating customers

  • Configuring equipment

  • Equipment Installation

  • Writing reports

  • Device Installation

  • System Repair

Accomplishments

  • Received The Army Commendation Medal through effectively facilitating and overseeing all CPN operability during the RIP (Relief in place) for the 1-14th FA and the 3-27 FA, ensuring the two company-sized elements remained 100% mission capable, and provided a smooth transition for the 3-27th FA. While also in the absence of my team chief I managed all S6 functions for the Base managing the networks users in an effective manner.
  • Acted as team chief on multiple occasions, maintaining 100% accountability of $1.5 million in equipment, my personnel, and reporting duties. During these periods i cross-trained my entire team on CPN operations and troubleshooting procedures. During this time I also developed troubleshooting resources for my team to utilize in my absence to ensure success for my team.
  • I also volunteered my time as a physical trainer to my team. Creating and implementing fitness plans that fit my team members needs to succeed on the ACFT. These actions enhanced overall unit readiness and improved health of all lower enlisted on my team. This also resulted in a 75% increase to passing scores on my teams height and weight records.
  • I worked diligently during deployment of my CPN stack during NATO field training exercise "Road Rage". I was responsible for ensuring that all equipment was deployed and working, while moving positions in simulating defending and denying te enemy the ability to determine my locations. The CPN stack was deployed and fully operations in less than 45 minutes. After my equipment was established I further assisted supporting unit equipment reducing their deployment time and setup.





  • I achieved the rank of SPC in 18 months of service. I further was given a secured BLC slot within the following year. Surpassing other SPC with longer time in Grade and Service than I.





  • Supervised team of 10 staff members while working for IES.




Projects

Operation Assure and Deter - 2023 Deployment, Worked under NATO forces as a Senior IT Specialist, a Team Lead, and a Platoon Sergeant position. Receiving an ARCOM for my efforts and working to provide secure network communications to every US Army asset within a NATO Member Nation.

Certification

CND (Certified Network Defender) Badge from ACI Learning

CEH (Certified Ethical Hacker) Badge from ACI Learning

Security+ Badge from ACI Learning

Sumitomo Fiber Cabling Certified

Sumitomo Ribbon Fiber Splicing Certified

Microsoft Office Specialist


Timeline

Fiber Technician

IES Communications
08.2022 - Current

IT Department Associate

Marshall County School System
06.2021 - 08.2021

IT Specialist

Army National Guard
04.2021 - Current

Sophomore Year in Cyber Engineering - Cyber Engineering

University of Alabama in Huntsville

High School Diploma -

Douglas High School

Partial - Cyber Security

Snead State

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