Austin Hamilton
Kansas City,MO
Summary
Recent finance graduate with a strong interest in supply chain management and process optimization. Gained practical exposure to Tableau and Power BI, as well as freight analysis, logistics efficiency, and cost control during an internship at Seaboard Foods. Strengthened communication, conflict resolution, and cross-collaboration skills through daily interaction with company agents. Motivated to continue growing and applying analytical and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Agent Services Representative
Americo Life
08.2025 - Current
- Developed a solid understanding of various life insurance products, including term, final expense, whole life, and universal life.
- Handled 50+ agent calls daily, providing assistance with policy cancellations, product inquiries, requirements, and general support.
- Gained valuable conflict resolution and communication skills while dealing with difficult agents.
- Gained valuable experience in cross-collaboration by working closely with other departments, such as underwriting, new business, and licensing departments, to effectively resolve agent issues and ensure smooth service delivery.
Audit Services Intern
Seaboard Corporation
05.2024 - 08.2024
- Conducted control testing across multiple company divisions to assess compliance and operational effectiveness.
- Assisted in executing Butterball plant audits, contributing to comprehensive evaluations of production processes.
- Conducted thorough FG/WIP, spare parts, and packaging inventory counts, ensuring precise tracking, reporting, and adherence to financial accuracy standards.
- Identified and documented new findings to enhance audit processes and improve operational efficiency.
- Collaborated in analyzing data for Butterball feed mill audits, providing critical information for accurate financial and operational assessments.
- Updated Inventory Process Evaluations (IPEs) for KPMG, enhancing clarity and consistency in audit documentation.
Transportation Intern
Seaboard Foods
05.2023 - 08.2023
- Updated and analyzed freight expenses, identifying trends and opportunities for cost reduction.
- Organized route destinations for trucks to optimize delivery efficiency, and reduce transit times.
- Designed and developed a Tableau dashboard to visualize the financial impact of buyer truck operations, empowering data-driven decision-making.
- Assigned carriers to trucks, ensuring timely and cost-effective transportation solutions.
- Presented key supply chain metrics and performance insights to senior management, driving strategic decisions, and continuous process improvement.
Education
Bachelor of Science - Banking And Finance
University of Missouri
Columbia, MO05-2024
Skills
- Data analysis and financial analysis
- Data visualization
- Risk assessment and auditing
- Excel
- Cross-functional collaboration
- Attention to detail and accuracy
- Time management and multitasking
- Communication skills
- Power BI certification
Certification
Power BI
Timeline
Agent Services Representative
Americo Life
08.2025 - Current
Audit Services Intern
Seaboard Corporation
05.2024 - 08.2024
Transportation Intern
Seaboard Foods
05.2023 - 08.2023
Bachelor of Science - Banking And Finance
University of Missouri
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