Austin Harper Ridgway
Miami,FL
Summary
Results-driven sales professional specializing in financial portfolio management and client relationship development. Strong analytical skills enable identification of profitable investment opportunities while mitigating risk. Committed to delivering exceptional customer service, enhancing client retention and satisfaction.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Insurance Broker
Bankerslife
Miami, FL
08.2026 - Current
- Advised Bankers Life clients on Medicare supplement and life insurance options to enhance their financial security
- Presented insurance products aligned with retirement and long-term care needs
- Coordinated and scheduled client appointments to discuss tailored insurance options for prospects and existing policyholders
- Reviewed policy documents for accuracy and compliance to ensure adherence to regulatory standards
Sports Card Sales
Fishingwax
Miami, FL
06.2025 - 07.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Server
Chili's
Miami, FL
11.2021 - 05.2025
- Took food and drink orders using handheld POS systems.
- Suggested Chili's menu items and beverage pairings to guests.
- Resolved guest concerns with calm, professional communication.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Pizza Maker/Cashier
Pizza bogo
Hartville, OH
11.2020 - 03.2021
- Delivered customer support via phone to resolve inquiries and improve satisfaction.
- Processed customer orders promptly, ensuring accuracy to meet customer expectations.
- Prepared Pizza bogo dough, sauces, and toppings for daily service.
- Assembled pizzas to order using Pizza bogo recipes and standards.
- Managed oven timing and monitored crust color for proper baking.
Warehouse Associate
Amazon
Akron, OH
11.2020 - 03.2021
- Sorted products for efficient shipment to customers.
- Picked customer orders using handheld scanners and warehouse systems.
- Packed shipments following Amazon quality and shipping standards.
- Stowed merchandise in assigned locations using inventory procedures.
Stock Associate
Marc's
Hartville, OH
08.2017 - 12.2020
- Assisted customers in locating items while stocking shelves and maintaining store cleanliness and organization.
- Stocked Marc's grocery aisles with merchandise and shelf-ready products.
- Unloaded trucks and moved shipments to backroom storage.
- Rotated perishable goods using first-in, first-out procedures.
Camp Counselor
Camp Bucoco
Slippery Rock, PA
04.2019 - 08.2019
- Guided scouts in completing tasks to earn higher ranks and awards.
- Enforced safety rules across campgrounds, trails, and activity areas.
Education
High school diploma -
Lake High School
Uniontown, OH05-2020
Skills
- Life insurance sales
- Client needs analysis
- Sales prospecting
- Life and health insurance
- Records management
- Effective communication
- Cash handling
- POS
- Shipping and Receiving
- Order fulfillment
- Materials Handling
- Kitchen Experience
- Food processing
- Packaging
- Sanitation practices
- Merchandising
- Serving Experience
- Pallet Jack
Certification
- License 2-15 - Life, Health, and Annuity
- CPR Certification
- Food Handler Certification
- First Aid Certification
- Certified Personal Trainer August 2023 to August 2024
Assessments
- Passed the 2-15 licensing exam with an 86% out of a required 70%
- Customer service Proficient May 2021 Identifying and resolving common customer issues Full results: Proficient
- Front desk agent (hotel) Proficient July 2021 Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
- Customer focus & orientation Proficient July 2021 Responding to customer situations with sensitivity Full results: Proficient
- Work style: Reliability Proficient September 2021 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Insurance Broker
Bankerslife
08.2026 - Current
Sports Card Sales
Fishingwax
06.2025 - 07.2026
Server
Chili's
11.2021 - 05.2025
Pizza Maker/Cashier
Pizza bogo
11.2020 - 03.2021
Warehouse Associate
Amazon
11.2020 - 03.2021
Camp Counselor
Camp Bucoco
04.2019 - 08.2019
Stock Associate
Marc's
08.2017 - 12.2020
High school diploma -
Lake High School