AUSTIN Harrison
Hopkins,MN
Summary
Systematic Account Coordinator offering 2-year background undertaking day-to-day tasks relating to customer service and support in proper execution of customer account objectives. Productive and hardworking professional polished in tracking project milestones, creating presentations and pitching ideas. Hands-on experience with CRM software such as Hubspot paired with exceptional account management skills. Comfortable managing multiple simultaneous projects with high accuracy.
Overview
4
4
years of professional experience
Work History
Shipping & Receiving Coordinator
Tire Service International
08.2023 - Current
- Coordinated storage locations and product movements.
- Scheduling Freight Shipments for the best ROI
- Collaborated with other departments on supply and quality issues.
- Updated computer tracking system with latest product movements.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
Account Coordinator
Bayard Advertising
03.2022 - 03.2023
- Worked with internal groups to communicate customer requirements and to resolve challenges, issues, or new opportunities
- Supported content marketing strategy by highlighting relevant articles to share on social media
- Collaborated with sales, marketing and client services to coordinate critical project touchpoints
- Communicated with clients weekly to provide excellent ROI on marketing efforts on a month-to-month basis
- Analyzed historical trends and provided reporting dashboards to internal and external teams.
- Facilitated weekly status reports, project documentation and client billing.
Material Handler
Quality Bike Products
05.2021 - 03.2022
- Fulfilling orders to the highest quality representing QBP standards
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Marketing Intern
United Bus Sales
06.2019 - 11.2020
- Performed administrative tasks to maintain organization effectiveness
- Contributed in promotional planning and marketing opportunities
- Created and managed Google Ads throughout busy season
- Updated and overlooked the company website through WordPress
- Assisted in creating written, video and image content for marketing channels.
- Scheduled social media postings to advertise products and generate site traffic.
Education
BBA - Marketing
University of Minnesota Duluth
Duluth, MNSkills
- Ad Development
- Online Copywriting
- Excel/Word
- Google Ads/WordPress Certification
- Media Buying
- Data Analysis
Timeline
Shipping & Receiving Coordinator
Tire Service International
08.2023 - Current
Account Coordinator
Bayard Advertising
03.2022 - 03.2023
Material Handler
Quality Bike Products
05.2021 - 03.2022
Marketing Intern
United Bus Sales
06.2019 - 11.2020
BBA - Marketing
University of Minnesota Duluth
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