Summary
Overview
Work History
Education
Skills
Timeline
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Austin Henderson

Champaign,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Underground Utility Locator

USIC
Champaign, IL
05.2022 - Current
  • Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
  • Searched for underground utilities in various weather conditions and notified supervisor of field issues.
  • Located and determined depths of underground facilities and lines using Locating equipment.
  • Designated potential locations for new lines based on utility lines already in place.
  • Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
  • Trained new locators on industry-specific software and tools.
  • Communicated with customers to access work areas and explain work.

Pharmacy Technician

Walgreens
Champaign, IL
02.2021 - 04.2022
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Prepared prescription transfers to other pharmacies.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Maintained proper storage and security conditions for drugs.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Mixed pharmaceutical preparations according to written prescriptions.

Delivery Driver

Amazon
Champaign, IL
01.2019 - 01.2021
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

Education

High School Diploma -

Centennial High School
Champaign, IL
05.2015

Skills

  • Power, Hand Tool Use
  • Blueprint Reading
  • Routing
  • Valid Illinois Driver's License
  • Safety Procedures and Regulations
  • Scheduling
  • Project Coordination

Timeline

Underground Utility Locator

USIC
05.2022 - Current

Pharmacy Technician

Walgreens
02.2021 - 04.2022

Delivery Driver

Amazon
01.2019 - 01.2021

High School Diploma -

Centennial High School

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Austin Henderson