Rashawn Molden
Lansing,MI
Summary
Utility professional with hands-on experience in underground utility detection and site assessment. Skilled in utilizing advanced locating equipment and interpreting technical maps and blueprints. Strong focus on team collaboration and effectively adapting to shifting project needs. Reliable and results-driven with keen attention to safety and accuracy.
Overview
2026
2026
years of professional experience
Work History
Underground Utility Locator
Lansing Board of Water and Light
8 2021 - 04.2025
- Maintained strict adherence to industry standards and best practices while performing daily tasks related to locating underground utilities.
- Developed strong relationships with clients, ensuring their satisfaction with timely and accurate underground utility location services provided throughout each project phase.
- Helped create a culture of safety within the organization by consistently prioritizing safe work practices when locating underground utilities.
- Demonstrated a strong commitment to client satisfaction by ensuring timely completion of all utility location tasks assigned throughout each project phase.
- Supported team members during peak project times, helping expedite the completion of critical tasks related to underground utility location.
- Served as a reliable resource for team members and supervisors, offering valuable insights and advice in relation to locating underground utilities.
- Collaborated closely with colleagues from various departments, sharing insights gained from hands-on experience as an Underground Utility Locator.
Meter Reader
Lansing Board of Water and Light
1 2020 - 2 2020
- Coordinated movement of materials and equipment to job sites.
- Installed piping for plumbing systems for domestic and HVAC lines.
- Threaded pipes using piping machines.
- Improved meter reading accuracy by diligently recording consumption data and cross-checking readings.
- Contributed to safety initiatives by promptly reporting damaged or malfunctioning meters for repair or replacement.
- Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
- Enhanced billing efficiency by promptly submitting accurate meter readings, ensuring timely invoicing for customers.
Customer Service Representative
Lansing Board of Water and Light
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Holt High School
Holt, MISkills
- Hand and power tool operation
- Piping Systems Maintenance
- Word Processing
- Workshop Crane Operation
- Handheld computers
- Pressure Washing
- Microsoft Office
- Visual Inspection
- Safety Monitoring and Compliance
- Cutting Torches
- Clear Communication
Timeline
Underground Utility Locator
Lansing Board of Water and Light
8 2021 - 04.2025
Meter Reader
Lansing Board of Water and Light
1 2020 - 2 2020
Customer Service Representative
Lansing Board of Water and Light
High School Diploma -
Holt High School
Similar Profiles
Tammy HarrisTammy Harris
Accountant II at Lansing Board Of Water And LightAccountant II at Lansing Board Of Water And Light
Chad HollopeterChad Hollopeter
Administrative Assistant at Lansing Board of Water and LightAdministrative Assistant at Lansing Board of Water and Light
Milind PatelMilind Patel
Sr. .Net Developer at Liaising Board of Water and Light (LBWL)Sr. .Net Developer at Liaising Board of Water and Light (LBWL)
DeCinces MartinDeCinces Martin
Prep Cook/Delivery Driver at Amy’s CateringPrep Cook/Delivery Driver at Amy’s Catering
Megan HigleMegan Higle
Artistic Director at DeWitt Community SingersArtistic Director at DeWitt Community Singers