Austin Herle
Weatherford,TX
Summary
Developed strong patient care, communication, and organizational skills in clinical environment. Seeking to transition into new field, leveraging background in understanding patient needs and executing medical procedures. Dedicated to applying these transferrable skills to make positive impact in new role.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Academy Sports + Outdoors
03.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Customer Service Associate
Lowe's Home Improvement
08.2022 - 03.2023
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Lifeguard
Splash Kingdom Waterpark
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
Education
Associate of Science - Nursing
Weatherford College
Weatherford, TX03-2025
Associate of Arts - General Education
Weatherford College
Weatherford, TX03-2023
High school or equivalent - undefined
Weatherford High School
Weatherford, TX06.2020
Skills
- Strong communicator
- Effective problem-solver
- Leadership qualities
- Building Rapport
- Patience and empathy
- Team collaboration
- CPR and AED training
Certification
- Lifeguard Training
- CPR Certification
- Driver's License
- BLS
Clinical Experience
Level 1: (192 Hours)
- On Campus Clinical
- Nursing Home
- Skills Lab
Level 2: (192 Hours)
- ER
- ICU
- Tele
- Med Surg
- Sim Lab
Level 3: (192 Hours)
- Med Surg
- OB/Pedi
- Sim Lab
Level 4: (192 Hours)
- Med Surg
- Mental Health
- ACLS
- Preceptorship
- Sim Lab
Clinical Skills
- Vital sings assessment
- Basic EKG interpretations
- Physical Assessment
- Medication administration
- Central line dressing change
- Foley Catheter insertion/removal
- Wound Care
- IV insertion/removal
- NGT tube insertion/removal
Timeline
Customer Service Associate
Academy Sports + Outdoors
03.2023 - Current
Customer Service Associate
Lowe's Home Improvement
08.2022 - 03.2023
High school or equivalent - undefined
Weatherford High School
- Lifeguard Training
- CPR Certification
- Driver's License
- BLS
Lifeguard
Splash Kingdom Waterpark
Associate of Science - Nursing
Weatherford College
Associate of Arts - General Education
Weatherford College
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