Austin Hodges
Marietta,GA
Summary
Adaptable administrative specialist experienced in appointment scheduling and office management. Known for strong data analysis abilities and effective communication, ready to support operational efficiency and client satisfaction through innovative solutions.
Overview
6
6
years of professional experience
Work History
Receptionist
Change Agents Inc.
Smyrna-Decatur, GA
06.2017 - 02.2023
- I was mainly tasked with scheduling and confirming client appointments as well as answering calls that came to the office. My other tasks included updating client personal and insurance information in our systems, watching and taking care or of patients' children or other dependents during their sessions, setting up and maintaining he company website, and cleaning and maintaining the office.
User Data Analytics Intern
Parkmobile LLC
Atlanta, Georgia
05.2022 - 08.2022
- I used SQL Snowflake and Python coding to asses user data and trends to predict potential user traffic in the future.
RPA Program assessment
Parkmobile LLC
Atlanta, Georgia
06.2021 - 08.2021
- I was assigned with researching and assessing numerous RPA applications to see if they could be used to streamline and/or automate various tasks and processes for our Atlanta office, as well as determine which program was both best suited for our use and most intuitive for our employees to use. I also made a few instructional video to help my coworkers figure out the program and its application.
Education
Bachelor - Mathematics and Statistics
Georgia State University
Atlanta, GA12-2025
Skills
- Data analysis
- SQL programming
- Statistical modeling
- Effective communication
- RPA implementation
- Child care
- Managing stressful and chaotic situations
- Appointment scheduling
- Scheduling appointments
- Office management
- Documentation and reporting
- Telephone skills
- Recordkeeping and bookkeeping
- Greeting and seating clients
- Office equipment operations
Timeline
User Data Analytics Intern
Parkmobile LLC
05.2022 - 08.2022
RPA Program assessment
Parkmobile LLC
06.2021 - 08.2021
Receptionist
Change Agents Inc.
06.2017 - 02.2023
Bachelor - Mathematics and Statistics
Georgia State University