Austin Howerton
Deer Park,WA
Summary
Proactive Crew Chief ready to take on any task with a hardworking and resourceful mindset. Always looking for ways to improve team and business success.
Overview
14
14
years of professional experience
Work History
Crew Chief
United States Air Force, USAF
04.2019 - Current
- Coordinated aircraft inspections and repairs to maintain applicable standards.
- Completed post-flight maintenance reports and worked with crew chief for post-maintenance check flights.
- Maintained safety by implementing effective procedures regarding hazardous actions, materials, and items.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
- Analyzed and troubleshot aircraft systems to identify and fix issues.
- Ensured compliance with industry regulations through diligent recordkeeping and adherence to established protocols.
- Updated flight and maintenance logs with current, accurate information.
- Communicated effectively with clients, addressing concerns promptly to maintain strong working relationships.
- Collaborated with other supervisors to address workflow challenges and develop innovative solutions.
- Maintained excellent attendance records, demonstrating dedication to punctuality and reliability as a key member of the team.
- Adapted easily to changing project specifications, demonstrating flexibility and a commitment to meeting evolving client requirements.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Food Runner
Chili's Bar And Grill
05.2018 - 12.2018
- Restocked food supplies in kitchen and organized storage areas.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Monitored dining room and bar areas for signs of overcrowding.
- Developed strong relationships with regular patrons, creating a loyal customer base for the establishment through personalized service delivery.
- Assisted customers with carry-out service.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Demonstrated adaptability in handling diverse menu offerings and accommodating special dietary requests when necessary.
- Ensured timely refilling of beverages and removal of used dishes, enhancing the overall dining experience for guests.
- Maintained speed of service for food orders while minimizing errors and complaints.
Transportation Specialist
West Pacific Cabinets
02.2017 - 02.2018
- Streamlined communication between departments, enhancing overall operational effectiveness.
- Optimized fleet maintenance schedules to reduce downtime and extend asset life spans.
- Loaded and secured deliveries up to 1k pounds.
- Followed strict delivery schedules and routes to deliver cargo and products on various types of vehicles according to tight timetables.
- Collaborated with warehouse personnel to ensure accurate inventory management and order fulfillment.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Improved customer satisfaction rates by proactively addressing inquiries and resolving issues quickly.
Tumbling Director
Just Tumble Of Roseville
02.2010 - 08.2016
- Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Established departmental performance goals and provided feedback for underperforming areas.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Education
MBA - Business Administration
Western Kentucky University
Bowling Green, KY03.2025
Bachelor of Arts - Business Administration
University of Arizona Global
Almena, Ca11.2023
- Leadership And Development
Airman Leadership School
Fairchild AFB, WA05.2023
Associate of Arts - Aircraft Maintenance
Community College of The Air Force
Montgomery, AL07.2022
Skills
- Strategic Planning
- Schedule Coordination and Management
- Mechanical Aptitude
- Maintenance recordkeeping
- Secret security clearance
- Flexible and Adaptable
- Problem-Solving
- Verbal Communication
- Analytical Thinking
Volunteer Sports Coach
In my personal time, I enjoy volunteering to coach a variety of sports from football and cheerleading to wrestling.
Timeline
Crew Chief
United States Air Force, USAF
04.2019 - Current
Food Runner
Chili's Bar And Grill
05.2018 - 12.2018
Transportation Specialist
West Pacific Cabinets
02.2017 - 02.2018
Tumbling Director
Just Tumble Of Roseville
02.2010 - 08.2016
MBA - Business Administration
Western Kentucky University
Bachelor of Arts - Business Administration
University of Arizona Global
- Leadership And Development
Airman Leadership School
Associate of Arts - Aircraft Maintenance
Community College of The Air Force