Austin Hunter Jones
Plainfield,IN
Summary
Leader committed to fostering a safe work culture while enhancing teamwork across departments. Proven ability to leverage critical thinking for timely decision-making, resulting in improved operational outcomes. Builds strong relationships to effectively navigate cross-organizational challenges, ensuring teams are well-prepared for success.
Overview
10
10
years of professional experience
Work History
Operations Manager
FedEx Express
Indianapolis, USA
09.2022 - Current
- Planned, directed, and organized operations for safety compliance, efficiency, and budget management.
- Managed staffing needs through recruitment, selection, onboarding, training, and disciplinary actions to ensure team readiness.
- Managed FAA, TSA, and FedEx training and compliance programs for all staff members.
- Coached employees on best practices, resulting in enhanced operational effectiveness.
- Analyzed performance data to identify trends and areas for improvement.
- Analyzed trends to inform operational adjustments, optimizing budget and performance.
- Achieved strong AOD audit results, facilitating knowledge sharing and improvement initiatives.
- Applied quality-driven management principles to enhance operational success.
Equipment Operator
FedEx Express
Indianapolis, USA
01.2022 - 09.2022
- Offloaded and onloaded freight efficiently while adhering to all safety standards
- Trained new hires on responsibilities and safety protocols to ensure compliance
- Drove rented vehicles for team transportation
- Completed paperwork accurately for all assigned duties to maintain clear records
Graduate Assistant Coach
Southern Nazarene University
Bethany, USA
07.2020 - 12.2021
- Developed running back techniques during practices and games, enhancing player performance.
- Recruited and coordinated logistics for campus and game day visits, fostering relationships with potential recruits.
- Managed film team staffing and oversaw procurement of equipment, ensuring timely upload of game day and practice film for analysis.
Lead Resident Advisor
Southern Nazarene University
Bethany, USA
08.2016 - 05.2018
- Facilitated activities that fostered a welcoming environment and supported student transition to college
- Mediated disputes between students to promote understanding and resolution. between students using de-escalation methods
- Communicated university rules and standards, ensuring student awareness and compliance
Education
Master of Arts - Sports Management and Administration
Southern Nazarene University
Bethany, OK12-2020
Bachelor of Science - Social Studies Education
Southern Nazarene University
Bethany, OK05-2018
Skills
- Operational efficiency
- Regulatory compliance
- Performance analysis
- Business acumen
- Talent development
- Cross-functional collaboration
- Organizational skills
- Critical thinking
- Adaptability
- Communication skills
- Conflict resolution
- Integrity and accountability
Awards
- Team recognition for multiple quarters
- Manager of the Month recognition
- Recognition from other departments on performance
Profile - Experience
- Experience in people management relating to safety operational needs
- Experienced undertaking initiatives aimed at improving efficiency and effectiveness
- Adaptable to changing needs of the company driving the People, Service, Profit Culture
- Well-rounded individual with experience in education, business, health, and logistics
Leadership Experience
Management, FedEx Express, 08/22, Present, Safety Leadership for the INDY Hub by maintaining one of the longest aircraft safety rates in the history of FedEx and striving to push the safety culture to all the new hires and current employees, Leading one of the most dependable ramp teams at the Indy Hub in terms of parameters for both onload and offloading of the aircraft in a safe and efficient manner, Leading my peers through mentorship to improve their administrative functions and the performance in the operation
Timeline
Operations Manager
FedEx Express
09.2022 - Current
Equipment Operator
FedEx Express
01.2022 - 09.2022
Graduate Assistant Coach
Southern Nazarene University
07.2020 - 12.2021
Lead Resident Advisor
Southern Nazarene University
08.2016 - 05.2018
Master of Arts - Sports Management and Administration
Southern Nazarene University
Bachelor of Science - Social Studies Education
Southern Nazarene University