Austin Hyatt
The Colony
Summary
Dynamic leader with a proven track record at Bullzerk, enhancing store operations and team performance. Excelled in customer service and strategic thinking, significantly improving customer satisfaction and sales. Skilled in digital marketing and team leadership, demonstrating a strong work ethic and integrity.
Overview
7
7
years of professional experience
Work History
Store Manager
Bullzerk
04.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, friendly environment for customers and employees.
- Created daily tasks and employee schedule to ensure clarity and efficiency.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
Customer Service Associate
Walgreens
11.2017 - 12.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Bachelor of Science - Interdisciplinary Studies
Liberty University
Lynchburg, VA12-2024
Skills
- Customer service
- Multitasking and organization
- Team leadership
- Social media content design
- Digital marketing savvy
- Creative writing
- Strategic thinking
- Strong work ethic and integrity
Timeline
Store Manager
Bullzerk
04.2021 - Current
Customer Service Associate
Walgreens
11.2017 - 12.2018
Bachelor of Science - Interdisciplinary Studies
Liberty University
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