Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Austin Jackson

Blue Springs,MO

Summary

Dynamic and disciplined professional with a strong background in security and customer service, honed at Silver Star Protection Group. Proven ability to exceed client expectations through meticulous attention to detail and a friendly demeanor. Skilled in problem-solving and teamwork, consistently delivering high-quality results in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Armed Security

Silver Star Protection Group
03.2025 - Current

As armed security not only is it my job to observe and maintain the security and safety of the staff and customers. But it also my duty to provide excellent customer service and maintain a friendly and respectful attitude to both our clients and their customers and find quick solutions to quick problems.

Window Cleaning

My Own Business
06.2024 - Current

Starting my own business gave me my first real look into sales. I learned how to find customers that were interested in my market, take hard criticism, and I also learned how to approach potential customers and turn a friendly conversation into a sale for my services that the customer at first thought they did not need. My services included:

  • Exceeded customer expectations with meticulous attention to detail during interior and exterior window cleaning tasks.
  • Improved client satisfaction by consistently delivering streak-free window cleaning services.
  • Provide a consistent schedule with no hassle for the customers

Window Cleaner

A Lot a Clean Services
07.2023 - 03.2025
  • Operated specialized cleaning equipment to ensure high-quality window maintenance.
  • Adhered to safety protocols while performing elevated cleaning tasks.
  • Applied appropriate cleaning solutions for various window types and conditions.
  • Maintained cleanliness of work areas and tools for optimal efficiency.
  • Provide friendly customer service and abide by company policy

Army Infantry National Guard

Army National Guard
02.2019 - 02.2024

I was an infantryman with the army infantry national guard for a few years of my life. Although I was never deployed I did earn a new sense of discipline and respect. The army taught me to never take any task given to me too lightly and taught me how to be more of a leader in my day to day life while taking on more responsibilities.

Education

Associate of Arts - Business Administration

Metropolitan Community College
Kansas City, MO

High School Diploma -

Blue Springs High School
Blue Springs, MO

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Hard working

Certification

Handgun certified

CPR certified

Narcan certified

Timeline

Armed Security

Silver Star Protection Group
03.2025 - Current

Window Cleaning

My Own Business
06.2024 - Current

Window Cleaner

A Lot a Clean Services
07.2023 - 03.2025

Army Infantry National Guard

Army National Guard
02.2019 - 02.2024

Associate of Arts - Business Administration

Metropolitan Community College

High School Diploma -

Blue Springs High School