Austin James
Summary
Organized HVAC Tech with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Strategic Petty Officer with extensive experience leading and managing teams in high-stress environments. Efficient in planning and executing complex military operations. Skilled in developing and implementing procedures with focus on safety. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
HVAC Technician
Help A/C
11.2021 - 03.2023
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Traveled to job sites for both scheduled and emergency appointments.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Kept accurate records of time and materials used for each job to compile into service reports.
HVAC-R Service Technician
Sirius Hvac
03.2020 - 09.2021
- Trained customers in use of custom-fitted device to improve chances of daily successful use.
- Provided information needed for patient to get help from third party payers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
HVAC Technician
Milestone
09.2017 - 02.2020
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Tracked attendance and evaluated progress for assigned trainees.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
E5 Petty Officer
United States Navy, Unit
07.2012 - 07.2017
- Handled administrative requirements, maintained records and submitted operational reports.
- Coordinated activities of subordinate personnel to support mission success.
- Led team in developing strategic plans to meet operational objectives.
- Trained and mentored personnel in combat operations and tactics.
- Mentored and supervised 30 personnel within unit, providing positive guidance for professional and personal development.
Education
High School Diploma -
Plano East Sr High School
Plano, TX05.2017
Skills
- In-Depth Knowledge of Refrigeration Systems
- Hazardous Materials Training
- Dedicated Team Player
- Troubleshooting Expertise
- Vendor Communication
- Team Member Development
- Client Relationships
- Pricing Strategies
- Injury Prevention
- Team Meetings
- Screening Personnel
Timeline
HVAC Technician
Help A/C
11.2021 - 03.2023
HVAC-R Service Technician
Sirius Hvac
03.2020 - 09.2021
HVAC Technician
Milestone
09.2017 - 02.2020
E5 Petty Officer
United States Navy, Unit
07.2012 - 07.2017
High School Diploma -
Plano East Sr High School