Austin Jarvis
Anderson,IN
Summary
Customer account specialist with strong expertise in invoice management and financial compliance. Proven ability to collaborate across departments to ensure timely invoice processing and enhance cost efficiency. Achievements include driving significant monthly revenue growth through effective account management strategies.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Customer Account Specialist
Fastenal
Muncie, Indiana
06.2021 - Current
- Streamlined invoicing processes, achieving $500,000 monthly revenue across multiple accounts.
- Collaborated with Progress Rail accounts receivable to keep invoices under 90 days outstanding.
- Ensured invoice compliance with contract terms by coordinating with national accounts pricing.
Customer Support Specialist
Fastenal
Anderson, Indiana
05.2020 - 06.2021
- Guided walk-in customers and contractors in product selection and exploration, enhancing their purchasing experience.
- Coordinated with Ariba and Coupa to integrate software for invoicing and purchase orders, streamlining procurement processes.
- Reviewed and audited pricing on 200 invoices monthly for compliance with government pricing for INDOT and IDOC.
Warehouse Support
Fastenal
Kokomo, Indiana
04.2016 - 05.2020
- Audited monthly and conducted daily stock cycle counts to ensure inventory accuracy.
- Created weekly schedules for full-time and part-time employees to optimize labor allocation.
- Provided customer service to assist walk-in customers in locating products efficiently.
Education
Bachelor of Arts - Business Management
Indiana University Kokomo
Kokomo, IN05-2019
Skills
- Invoice processing
- Invoicing proficiency
- Account reconciliation
- Financial reporting
- Data management
- Contract drafting
- Problem-solving
- Detail-oriented approach
Certification
- Osha 10
- Osha 30
Timeline
Customer Account Specialist
Fastenal
06.2021 - Current
Customer Support Specialist
Fastenal
05.2020 - 06.2021
Warehouse Support
Fastenal
04.2016 - 05.2020
Bachelor of Arts - Business Management
Indiana University Kokomo