AUSTIN J. B. WILLIAMS
Chestnut Ridge,US
Summary
Dynamic Community Coordinator with proven expertise at NYCHA, adept at processing complex data and maintaining confidential records. Skilled in Microsoft Office Suite and exceptional verbal communication, I streamline operations to enhance efficiency and foster collaboration. Recognized for improving workflow and contributing to a productive team environment.
Overview
10
10
years of professional experience
Work History
Community Coordinator
NYCHA
New York, US
11.2023 - Current
- Conducted data analysis to track trends and provide insights for decision-making.
- Managed communications and coordinated processes between departments and external agencies.
- Scheduled and organized appointments while maintaining accurate records and databases.
- Maintained and updated confidential employee records, ensuring data accuracy and compliance.
- Maintained files and filing, keeping sensitive information confidential.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Maintained database of client contact information with accuracy and attention to detail.
- Worked 40 hours per week
Administrative Assistant
Elite Sports Psychology
, US
05.2022 - 08.2022
- Managed and updated confidential documents and presentation slides for training and events.
- Trained staff on new tools and software updates to promote workflow efficiency.
- Streamlined operational processes and expedited project completion, resulting in improved efficiency and productivity.
- Worked 15 hours per week
Cashier
TJ Maxx
, US
01.2019 - 01.2021
- Provided exceptional customer service at the cash register.
- Contributed to the smooth operation of the backroom by efficiently managing inventory, ensuring accurate tracking and timely fulfillment.
- Closed store seamlessly, ensuring a secure and efficient end-of-day process.
- Worked 25 hours per week
Office Assistant
Optimum Dental
, US
01.2018 - 01.2020
- Spearheaded the organization and maintenance of file databases, showcasing a meticulous approach to data management.
- Successfully managed incoming calls, addressing and resolving patient inquiries.
- Validated and efficiently processed Explanation of Benefits (EOBs) data upon receipt from insurance companies.
- Worked 15 hours per week.
Activity Coordinator
Camp Venture
, US
01.2016 - 01.2018
- Managed and executed various camp activities for children and adolescents with special needs from Mondays to Wednesdays 3pm-6pm and 9am-3pm on Saturdays.
- Coordinated daily activities for special needs kids such as basketball, baseball, swimming, and different types of board games.
- Collaborated with other professionals to ensure quality care and supervision for all participants.
- Maintained records of attendance, progress notes, incident reports.
- Ensured a safe environment by following safety protocols at all times.
- Volunteered about 15 hours per week.
Education
Bachelor of Arts - Psychology
New York University
05-2023
Associate Degree - Psychology
Rockland Community College
05-2021
Skills
- Microsoft Office Suite (Advanced Excel & PowerPoint)
- Social media management
- Computer proficiency
- Technical Skills
- Verbal and written communication
- Public speaking
- Active listening
- Communication skills
- Analytical thinking
- Critical thinking
- Problem-Solving Skills
- Teamwork
- Collaboration
- Customer service
- Multitasking
- Interpersonal skills
- Documentation and reporting
Timeline
Community Coordinator
NYCHA
11.2023 - Current
Administrative Assistant
Elite Sports Psychology
05.2022 - 08.2022
Cashier
TJ Maxx
01.2019 - 01.2021
Office Assistant
Optimum Dental
01.2018 - 01.2020
Activity Coordinator
Camp Venture
01.2016 - 01.2018
Bachelor of Arts - Psychology
New York University
Associate Degree - Psychology
Rockland Community College