Summary
Overview
Work History
Education
Skills
Timeline
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Austin Jennings

Bloomington,IL

Summary

Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise. Eager to leverage my IT skills and military discipline to contribute effectively to a dynamic team.

Overview

7
7
years of professional experience

Work History

Cannabis Consultant

Beyond Hello
09.2023 - Current
  • Enhanced customer satisfaction by providing personalized cannabis product recommendations based on individual needs and preferences.
  • Provided exceptional service to medical patients, educating them on appropriate dosage and consumption methods.
  • Educated customers on state regulations surrounding cannabis consumption, helping them navigate legal limitations responsibly.

System Administrator

Paragon Technology Group
09.2022 - 07.2023
  • Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
  • Ensured optimal system availability by managing backup schedules and verifying successful completion of backups regularly.

System Administrator

US Navy
08.2021 - 10.2022
  • Enhanced system performance by optimizing server configurations and implementing regular updates.
  • Improved security measures by conducting vulnerability assessments and applying necessary patches.
  • Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to end users.
  • Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.

System Administrator

US Navy
01.2017 - 08.2021
  • Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
  • Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.

Education

High School Diploma -

Foley High School
Foley, AL
12.2014

Skills

  • Programming
  • Project Management
  • Offboarding and Onboarding
  • Incident Management
  • Hardware Troubleshooting
  • Server Maintenance
  • Patch Management
  • Active Directory
  • User Training
  • COMPTIA Security Certification

Timeline

Cannabis Consultant

Beyond Hello
09.2023 - Current

System Administrator

Paragon Technology Group
09.2022 - 07.2023

System Administrator

US Navy
08.2021 - 10.2022

System Administrator

US Navy
01.2017 - 08.2021

High School Diploma -

Foley High School

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Austin Jennings