Hi, I’m
Austin Jones
Kansas City,MO
Summary
Recent graduate who is a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communicator with a collaborative mindset. Detail-oriented and eager to contribute to a dynamic team and support organizational goals.
Overview
8
years of professional experience
Work History
LowVoKansas City , Missouri
Cable Installation Technician
04.2024 - Current
Job overview
- Assisted customers with technical support for cable connections and TV programming.
- Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
- Conducted site surveys to determine the best placement for new cables and equipment.
- Followed safety protocols while working with ladders or climbing poles when installing aerial lines.
- Developed solutions for difficult wiring configurations at customer sites.
- Organized work areas after completion of each job ensuring a clean environment.
- Prepared detailed reports on completed projects for management review.
- Configured IP addresses on routers or modems according to customer requirements.
- Oversaw and modified service operations to meet established parameters and guidelines.
- Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
- Demonstrated professionalism and excellent customer service throughout all customer interactions.
Midtown Home ImprovementsKansas City, Missouri
Salesperson
05.2019 - 04.2022
Job overview
- Completed door to door sales and cold calling to increase sales
- Assisted customers in selecting appropriate products or services for their needs.
- Advised customers on the latest product features and benefits.
- Provided personalized service to build relationships with customers.
- Developed and implemented strategies to meet sales quotas.
- Resolved customer complaints promptly and efficiently.
- Developed key customer relationships to increase sales.
Fish Market Liberty, MO
Food Preparation Worker
03.2019 - 04.2022
Job overview
- Responded quickly to any requests from wait staff or management.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Performed additional tasks assigned by chef or supervisor.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Re-stocked, organized and arranged service and food stations.
- Participated in the creation of new menu items and recipes.
- Assisted in the preparation of various dishes under chef supervision.
CernerKansas City, Missouri
Patient Account Specialist
04.2018 - 05.2019
Job overview
- Developed assessment tools to measure student progress in accordance with school district policies.
- Supported special needs students by providing extra assistance during class time.
- Encouraged positive relationships between peers within the classroom environment.
- Processed incoming payments from patients and insurance companies.
- Performed data entry of patient demographics, insurance information, and account balances into computer system.
- Researched discrepancies in accounts to ensure accurate payments.
- Negotiated payment arrangements with delinquent customers as needed.
- Conducted research on customer accounts to identify any outstanding balances or issues that need resolution.
- Managed collections activities by contacting delinquent customers via phone or mail.
- Ensured compliance with federal and state regulations governing healthcare billing practices.
Cafe TrioKansas City
Barback
06.2016 - 04.2018
Job overview
- Continuously monitored beverage stock levels during peak hours of operation.
- Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Responded to customer requests promptly and professionally.
Education
Park UniversityKansas City, MO
Bachelor of Science from Interdisciplinary Studies; Minor Marketing; Manage
12-2023
Liberty High SchoolLiberty, MO
High School Diploma
05-2014
University of Missouri - ColumbiaColumbia, MO
from Business Administration
Skills
- Network configuration
- Power Tool Usage
- Fiber Optic Installation
- Telecommunications Systems
- Sales
- Customer Relations
Affiliations
- Artist
- Sports
Accomplishments
- Dean's List Park University
References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cable Installation Technician
LowVo
04.2024 - Current
Salesperson
Midtown Home Improvements
05.2019 - 04.2022
Food Preparation Worker
Fish Market
03.2019 - 04.2022
Patient Account Specialist
Cerner
04.2018 - 05.2019
Barback
Cafe Trio
06.2016 - 04.2018
Park University
Bachelor of Science from Interdisciplinary Studies; Minor Marketing; Manage
Liberty High School
High School Diploma
University of Missouri - Columbia
from Business Administration