Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Work Availability
Timeline
Hi, I’m

Austin Jones

Kansas City,MO
Austin Jones

Summary

Recent graduate who is a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communicator with a collaborative mindset. Detail-oriented and eager to contribute to a dynamic team and support organizational goals.

Overview

8
years of professional experience

Work History

LowVo
Kansas City , Missouri

Cable Installation Technician
04.2024 - Current

Job overview

  • Assisted customers with technical support for cable connections and TV programming.
  • Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
  • Conducted site surveys to determine the best placement for new cables and equipment.
  • Followed safety protocols while working with ladders or climbing poles when installing aerial lines.
  • Developed solutions for difficult wiring configurations at customer sites.
  • Organized work areas after completion of each job ensuring a clean environment.
  • Prepared detailed reports on completed projects for management review.
  • Configured IP addresses on routers or modems according to customer requirements.
  • Oversaw and modified service operations to meet established parameters and guidelines.
  • Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
  • Demonstrated professionalism and excellent customer service throughout all customer interactions.

Midtown Home Improvements
Kansas City, Missouri

Salesperson
05.2019 - 04.2022

Job overview

  • Completed door to door sales and cold calling to increase sales
  • Assisted customers in selecting appropriate products or services for their needs.
  • Advised customers on the latest product features and benefits.
  • Provided personalized service to build relationships with customers.
  • Developed and implemented strategies to meet sales quotas.
  • Resolved customer complaints promptly and efficiently.
  • Developed key customer relationships to increase sales.

Fish Market
Liberty, MO

Food Preparation Worker
03.2019 - 04.2022

Job overview

  • Responded quickly to any requests from wait staff or management.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
  • Prepared ingredients for cooking including portioning, chopping, and storing food before use.
  • Performed additional tasks assigned by chef or supervisor.
  • Ensured that all health regulations regarding food handling were followed during preparation process.
  • Re-stocked, organized and arranged service and food stations.
  • Participated in the creation of new menu items and recipes.
  • Assisted in the preparation of various dishes under chef supervision.

Cerner
Kansas City, Missouri

Patient Account Specialist
04.2018 - 05.2019

Job overview

  • Developed assessment tools to measure student progress in accordance with school district policies.
  • Supported special needs students by providing extra assistance during class time.
  • Encouraged positive relationships between peers within the classroom environment.
  • Processed incoming payments from patients and insurance companies.
  • Performed data entry of patient demographics, insurance information, and account balances into computer system.
  • Researched discrepancies in accounts to ensure accurate payments.
  • Negotiated payment arrangements with delinquent customers as needed.
  • Conducted research on customer accounts to identify any outstanding balances or issues that need resolution.
  • Managed collections activities by contacting delinquent customers via phone or mail.
  • Ensured compliance with federal and state regulations governing healthcare billing practices.

Cafe Trio
Kansas City

Barback
06.2016 - 04.2018

Job overview

  • Continuously monitored beverage stock levels during peak hours of operation.
  • Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
  • Cleaned the bar area including counters, glasses, and utensils throughout shift.
  • Responded to customer requests promptly and professionally.

Education

Park University
Kansas City, MO

Bachelor of Science from Interdisciplinary Studies; Minor Marketing; Manage
12-2023

Liberty High School
Liberty, MO

High School Diploma
05-2014

University of Missouri - Columbia
Columbia, MO

from Business Administration

Skills

  • Network configuration
  • Power Tool Usage
  • Fiber Optic Installation
  • Telecommunications Systems
  • Sales
  • Customer Relations

Affiliations

  • Artist
  • Sports

Accomplishments

  • Dean's List Park University

References

References available upon request.
Availability
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Timeline

Cable Installation Technician

LowVo
04.2024 - Current

Salesperson

Midtown Home Improvements
05.2019 - 04.2022

Food Preparation Worker

Fish Market
03.2019 - 04.2022

Patient Account Specialist

Cerner
04.2018 - 05.2019

Barback

Cafe Trio
06.2016 - 04.2018

Park University

Bachelor of Science from Interdisciplinary Studies; Minor Marketing; Manage

Liberty High School

High School Diploma

University of Missouri - Columbia

from Business Administration
Austin Jones