Summary
Overview
Work History
Skills
Timeline
Generic

Austin Jouett

Euless

Summary

I am a dedicated and adaptable professional with a strong foundation in efficient multitasking, cleanliness and sanitation, and safety regulations, ensuring a well-organized and secure work environment. My approach emphasizes professionalism, team coordination, and customer service excellence, allowing me to build lasting guest relationships and foster positive connections through effective relationship building. I thrive in dynamic settings, quickly adjusting to new challenges while consistently delivering high-quality service and maintaining a standard of excellence across all operations.

Overview

10
10
years of professional experience

Work History

Environmental Services Housekeeper

HHS Environmental Services
08.2024 - Current
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Drink Runner

El Arroyo
02.2022 - 01.2024
  • Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Replaced empty kegs and soda syrups.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.

Host

Chili's Restaurant
10.2017 - 07.2019
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.

Skate Guard

Skateland
05.2015 - 11.2017
  • Inspected skating rink for hazardous conditions and informed supervisor of surface problems.
  • Assisted in shutdown of skating rink and managed set up for next day use.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Trained new recreation attendants on safety procedures and customer service tactics.
  • Swept and completed minor upkeep by removing debris from rink and maintaining rink floor.

Skills

  • Efficient multitasking
  • Cleanliness and sanitation
  • Professionalism
  • Relationship building
  • Safety regulations
  • Team coordination
  • Customer service
  • Adaptability
  • Guest relations

Timeline

Environmental Services Housekeeper

HHS Environmental Services
08.2024 - Current

Drink Runner

El Arroyo
02.2022 - 01.2024

Host

Chili's Restaurant
10.2017 - 07.2019

Skate Guard

Skateland
05.2015 - 11.2017
Austin Jouett