Haley Ruiz
Cherokee Nation
Tahlequah,OK
1
Certification
4
years of professional experience
Detail-oriented individual with a strong background in environmental services and food service. Skilled in time management, maintaining cleanliness, and providing outstanding customer service. Eager to contribute to a positive work environment and ensure high standards of quality. Pushing for more opportunities and better practices for the workforce.
Work History
Environmental Services Housekeeper
9 Months- Chest certification
- Maintained cleanliness and sanitation standards in all assigned areas.
- Operated cleaning equipment and utilized appropriate chemicals safely.
- Assisted team members in completing daily cleaning tasks efficiently.
- Followed safety protocols to ensure a hazard-free environment for staff and visitors.
- Collaborated with management to enhance cleaning procedures and overall service quality.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Barista/Cashier
2 Years- Prepared high-quality espresso beverages and specialty drinks in fast-paced environment.
- Maintained cleanliness and organization of workspace, ensuring compliance with health standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated coffee brewing equipment efficiently, maximizing output during peak hours.
- Assisted in training new baristas on beverage preparation and customer interaction techniques.
- Collaborated with team members to create a positive work atmosphere focused on customer satisfaction.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Car Hop/ Crew Member
11 Months- Delivered exceptional customer service while ensuring timely food delivery to guests.
- Operated drive-in equipment to facilitate efficient order processing and vehicle service.
- Maintained cleanliness and organization of work area, enhancing overall guest experience.
- Assisted in training new team members on operational procedures and service standards.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Resolved customer inquiries and concerns promptly, contributing to positive dining experiences.
- Demonstrated adaptability, adjusting work pace according to fluctuating business levels throughout shifts.
Education
High School Diploma
Skills
Cash handling
Time management
Attention to details
Multitasking and organization
Team collaboration
speedy and efficient
Exception customer service
Certification
CHEST
Timeline
Environmental Services Housekeeper
Cherokee Nation
11.2025 - CurrentRead More
Barista/Cashier
Northeastern Health System
11.2023 - 11.2025Read More
Car Hop/ Crew Member
Sonic Drive-In
10.2022 - 09.2023Read More
Tahlequah High School
High School Diploma
Read More