AUSTIN KENNEDY
AGENT IN CHARGE
Tampa,FL
Summary
Dedicated Agent in Charge professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Decisive leader with great team and time management skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Benefits Advisor
REAL TIME HEALTH QUOTES
TAMPA, FLORIDA
04.2020 - 12.2021
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Served as subject matter expert in answering questions from patients regarding benefits.
- Participated in design and ongoing management of benefit plans.
- Functioned point of contact for benefit carriers.
Warranty Administrator
Arthur Rutenberg Homes
Land O Lakes, Florida
12.2017 - 04.2020
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Processed claim paperwork and followed up on missing information to complete processing.
- Analyzed problems, identified trends and developed strategies to optimize claims process.
- Maintained detailed service and customer records.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
Education
Associate of Science - HEALTH SCIENCE
St. Petersburg College
Clearwater, FL12.2023
Skills
- Written Communication
- Critical Thinking
- Training and Development
- Multitasking Abilities
- Dependable and Responsible
- Self-Motivated
- Attention to Detail
Certification
- Licensed Health and Life Insurance agent.
- Microsoft Office skilled.
- Information system technician cerified.
Timeline
Benefits Advisor
REAL TIME HEALTH QUOTES
04.2020 - 12.2021
Warranty Administrator
Arthur Rutenberg Homes
12.2017 - 04.2020
Associate of Science - HEALTH SCIENCE
St. Petersburg College
- Licensed Health and Life Insurance agent.
- Microsoft Office skilled.
- Information system technician cerified.
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