Austin Khalatbari

Assembled and tested complex electronic systems, including circuit boards and integrated components, in support of U.S. defense programs.

• Assemble, test, and troubleshoot complex electronic systems, circuit boards, and integrated components supporting U.S. defense programs.
• Perform functional testing and root-cause troubleshooting to verify performance and reliability.
• Interpret technical schematics, assembly drawings, and work instructions with high accuracy.
• Maintain strict compliance with ISO 9001 and AS9100 quality standards in a secure manufacturing environment.
• Operate hand tools, testing equipment, and safely handle high-voltage batteries and hazardous materials.
• Collaborated with team members to review production goals, safety requirements, and quality objectives for defense contract deliverables.

• Answered help desk calls for a proprietary system called Storage Solutions.
• Completed tickets for software and hardware interface issues as well as billing inquiries.
• Completed day-to-day duties accurately and efficiently.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Obtained Secret Clearance, meeting stringent security requirements and ensuring confidential information protection.
• Assisted in the operation of the Central Service Help Desk, providing timely and effective support to users.
• Acquired foundational knowledge in Linux, enhancing technical skill set and understanding of open-source operating systems.
• Troubleshot computer access issues remotely, diagnosing and resolving technical issues to minimize downtime.
• Performed thin client installs, password resets, and account releases, ensuring seamless access and user support.
• Conducted quality assurance checks to ensure compliance with safety standards.

• Diagnosed and resolved hardware and software issues in computer systems.
• Identified jobsite issues related to network connectivity, bandwidth, and performance to facilitate timely resolution.
• Acquired an understanding of internal computer parts, including CPUs, RAM, motherboards, and storage devices, enabling efficient troubleshooting and component replacement.
• Assisted in system installations and configurations, ensuring compatibility with existing infrastructure.
• Monitored network performance, identifying issues proactively to minimize downtime for clients.