Charismatic and ambitious Sales & Marketing professional with extensive experience in driving positive customer engagement and revenue growth through strategic marketing and sales initiatives. Proven ability to lead teams and excel in cross-departmental collaboration to enhance guest satisfaction and operational efficiency. Eager to leverage skills in sales prospecting and event marketing to contribute to a dynamic organization.
Work History
Senior Sales & Marketing Executive
7 Months
TRAVEL & LEISURE | 01.2026 - 08.2026
Managed the Concierge department and supported employees with their daily tasks and responsibilities.
Motivate and encourage employees to perform their best and maintain a positive mindset in all activities.
Assist in creating training material for employees, leading weekly sales trainings and helping conduct employee interviews.
Consistently manage cross communication between hospitality departments to drive guest satisfaction and ensure hotel operations are running smoothly.
Marketing Executive
1 Year 9 Months
TRAVEL & LEISURE | 04.2024 - 01.2026
2024 & 2025 Club Elite Award Recipient for placing in the top 1% of employees company wide in key performance metrics.
Welcomed guests to the resort, created meaningful connections, and provided assistance with city attractions, restaurants, and inquiries.
Collaborated with sales teams to ensure effective communication and product knowledge, contributing to over 4 million in revenue.
Server/Security/Host
2 Years 7 Months
BASIC BAR/KITCHEN | 04.2022 - 11.2024
Create impactful impressions for retention of business, problem solve issues and enforce safety measures for the establishments' guests.
Event Marketing Specialist
4 Months
TRAVEL & LEISURE | 12.2023 - 04.2024
Lead in person outreach at events across the city to connect with clients and schedule meetings to learn about ownership opportunities.
Vacation Sales Representative
6 Months
TRAVEL & LEISURE | 05.2023 - 11.2023
Presented the benefits of vacation ownership packages during a two-hour in-person meeting, generating over $100,000 in direct revenue.
Direct Acquisitions Manager
5 Months
THE SAN DIEGO HOME BUYER | 07.2021 - 12.2021
Prospected properties, engaged clients to uncover selling motives, assessed market value, and crafted competitive offers.
Group Account Executive
1 Year 1 Month
SAN DIEGO SEALS | 06.2020 - 07.2021
Developed and promoted group program initiatives, theme nights, ticketing packages, promotional offerings, and community events to enhance audience engagement and drive attendance.
Qualified leads and exceeded weekly KPIs while adapting to changing Covid protocols, ensuring continuity of customer relationships and data integrity.
Sales Associate
2 Years 1 Month
MILWAUKEE BUCKS & FISERV FORUM | 05.2018 - 06.2020
Collaborated with marketing director to increase Bucks Bar Network program members, enhance benefits, and expand membership statewide.
Managed 150+ client accounts, exceeded sales goals, and conducted business at games and various live events across the state.
Generated over $250,000 in revenue for the Bucks, Marquette and Concerts/Special Events through ticket sales and premium packages.
Logistical Supervisor
1 Year
BATHFITTER | 05.2017 - 05.2018
Coordinated and implemented transportation of company equipment while promoting sales at citywide events.
Education
Bachelor's degree - Sports Management Major, Communications Minor
Ohio University | Athens
Skills
Sales and marketing
Sales prospecting techniques
Sales process optimization
Event management and marketing
Creative strategy development
Presentation and public speaking
Logistics management and travel planning
Industry partnerships
Problem-solving abilities
Teamwork and collaboration
Website, Portfolio and Profiles
https://www.linkedin.com/in/austin-lamb-b38224aa/
Timeline
Senior Sales & Marketing Executive
TRAVEL & LEISURE
01.2026 - 08.2026Read More
Marketing Executive
TRAVEL & LEISURE
04.2024 - 01.2026Read More
Event Marketing Specialist
TRAVEL & LEISURE
12.2023 - 04.2024Read More
Vacation Sales Representative
TRAVEL & LEISURE
05.2023 - 11.2023Read More
Server/Security/Host
BASIC BAR/KITCHEN
04.2022 - 11.2024Read More
Direct Acquisitions Manager
THE SAN DIEGO HOME BUYER
07.2021 - 12.2021Read More
Group Account Executive
SAN DIEGO SEALS
06.2020 - 07.2021Read More
Sales Associate
MILWAUKEE BUCKS & FISERV FORUM
05.2018 - 06.2020Read More
Logistical Supervisor
BATHFITTER
05.2017 - 05.2018Read More
Ohio University
Bachelor's degree from Sports Management Major, Communications Minor