Austin Lance
Los Alamos,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
16
16
years of professional experience
Work History
Kitchen Assistant
Los Alamos Retired and Senior Organization
Los Alamos, NM
06.2025 - 09.2025
- Helped prepare lunch for seniors to be served in house.
- Packaged lunches for home delivery.
- Washed all dishes throughout the day.
- Ensured the kitchen and dining area were clean and sanitized at all times.
Cook
Los Alamos Medical Center
Los Alamos, NM
11.2023 - 01.2024
- Prepared and served meals to patients
- Prepared lunch for employees in a cafeteria setting
- Maintained a clean and sanitary kitchen and cafeteria
Cheese Maker's Assistant
Camino De Paz
Santa Cruz, NM
06.2023 - 08.2023
- Added herbs and other seasonings to cheese
- Packed and labeled containers of cheese, yogurt, and milk to be sold at markets
Vitamin and Body Care Assistant
Natural Grocers
Los Alamos, NM
01.2023 - 05.2023
- Recieved and stocked vitamins and body care items.
- Provided customer service and used the register.
- Balanced the safe and made bank deposits.
Various Positions
Los Alamos Cooperative Market
Los Alamos, NM
08.2015 - 12.2022
- Worked in Customer Service (answered phones, solved customers' problems, used a cash register and POS System)
- Managed the Front End Team (provided customer service, answered phones, updated the POS system, made sure the safe was balanced and created bank deposits)
- Managed the Produce Department (ensured fresh produce was stocked at all times and placed orders from multiple vendors)
- Helped create and manage the Curbside Pickup Department (responded to customers' emails, filled their shopping lists, and used Square to send them invoices)
- Held the Position of Accounting Assistant (ran payroll, accounts payable, and placed orders for office supplies)
- Worked in the Deli/Kitchen (made sandwiches and coffee drinks to order for customers, cold salads, breakfast burritos, and helped with lunch. Also helped with catering orders.)
- Worked all around the store to assist customers, stock products, and solve problems.
Clerk
Western Refining (Giant Convenience Store)
Los Alamos, NM
03.2013 - 07.2015
- Stocked goods throughout the store.
- Assisted Customers (used a cash register and POS System)
- Placed and received orders for groceries and store supplies.
Print Shop Assistant
Aspen Copies
Los Alamos, NM
08.2009 - 03.2013
- Operated copiers and printers, trimmed stock to special sizes, and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Created customized flyers and banners to meet customer's unique needs.
- Performed maintenance on equipment to keep it in optimal working condition.
- Offered bindery and finishing services to enhance printing jobs and prepare polished marketing materials.
- Provided mounting and laminating support to preserve and protect documents and photos.
- Completed complex customer orders accurately and within quoted timeframe.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Ensured all materials and supplies were well stocked at all times.
- Packaged and shipped parcels using FedEx.
Education
GED -
Los Alamos High School
Skills
- Excellent Customer Service
- Great Problem Solver
- Experience with POS system and cash register
- Bookkeeping and Basic Accounting
- Accounts Payable and Accounts Receivable
- Experience handling fresh produce and groceries
- Experience in a Deli
- Experience in a Kitchen
Timeline
Kitchen Assistant
Los Alamos Retired and Senior Organization
06.2025 - 09.2025
Cook
Los Alamos Medical Center
11.2023 - 01.2024
Cheese Maker's Assistant
Camino De Paz
06.2023 - 08.2023
Vitamin and Body Care Assistant
Natural Grocers
01.2023 - 05.2023
Various Positions
Los Alamos Cooperative Market
08.2015 - 12.2022
Clerk
Western Refining (Giant Convenience Store)
03.2013 - 07.2015
Print Shop Assistant
Aspen Copies
08.2009 - 03.2013
GED -
Los Alamos High School