AUSTIN LANDON
Venice,TX
Summary
Results-driven hospitality professional prepared to excel in dynamic settings. Proven track record of maintaining smooth operations and enhancing customer experiences. Known for team collaboration and adaptability, with expertise in time management and interpersonal communication.
Overview
8
8
years of professional experience
Work History
Expo/Food Runner
American Beauty
11.2023 - 12.2024
- Assisted kitchen staff by organizing orders for efficient service.
- Delivered food orders promptly to ensure customer satisfaction.
- Coordinated with kitchen and serving staff to maintain timely service.
- Maintained cleanliness of serving areas to promote hygiene standards.
- Assisted in managing inventory of serving supplies to ensure availability.
- Responded to guest inquiries to provide excellent customer service.
Server Assistant/Food Runner/Expo
Mattie's At Green Pastures
01.2022 - 07.2022
- Assisted servers with table settings, beverage refills, and bussing to support high-volume shifts.
- Maintained organization of order tickets in kitchen and assisted servers in timing of food delivery to tables.
- Made coffee, teas, and garnished dishes for kitchen/servers.
- Ran food to tables including high volume/heavy trays of multiple dishes.
- Setup furniture and stations for events such as rehearsal dinners, weddings, birthdays, and corporate events.
Barista
Black Rock Coffee Bar
08.2021 - 01.2022
- Managed supply deliveries and maintained stock of supplies behind bar and in customer areas to keep up with demand.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created a wide variety of hot and cold drinks with consistent positive customer satisfaction.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Controlled line and crowd with quick, efficient service.
- Maintained store professionalism by cleaning and sanitizing work areas daily.
- Kept a personable attitude with co-workers and customers to give a sense of community within the establishment.
Server/Expo/Food Runner/Bartender
Ghisallo
09.2022 - 03.2023
- Cultivated relationships with regular customers.
- Worked with POS system to take orders, handle bills and manage to-go service.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Camera Production Assistant
Burning Surfboard LLC
09.2020 - 11.2020
- Was in charge of Inventory control and organization
- Loaded and unloaded gear as well as maintained cleanliness of every individual piece of equipment.
- Set up video villages for director, producers, gaffers, and make-up department
- Slated takes for scenes during shooting
- Communicated between different departments to keep information fluid and understood by multiple parties
- Transported equipment and crew between different set locations
- Interacted with directors, producers and talent while remaining focused and professional at all times.
Busser/Food Runner
Umami Burger
07.2017 - 06.2018
- Served food to guests, plated dishes, boxed to-go orders, organized tickets and food output, and cleaned stations (this was the first job I recieved coming out of high school)
- The experience of being a part of a team was crucial in developing my communication skills for future work
- The fast paced environment helped me better my time management as well as adapting to situations that are constantly changing.
Guitarist/Performer
Mrs. Gil (Band)
06.2017 - 04.2020
- Loaded and unloaded equipment for gigs
- Wrote and performed as lead/rhythm guitarist
- Learned how to create music in a collaborative environment
- Obtained better understanding for music business and marketing
- Gained better understanding of equipment and necessities for live performance.
Education
Acting
Ruskin School of Acting
Santa Monica, CA12.2025
Bachelor of Arts - Music Production
Berklee School of Music
Boston, MA05.2024
High School Diploma -
Oaks Christian School
Thousand Oaks, CA06.2017
Private Guitar Lessons
Joe Diblasi
Los Angeles, CASkills
- Shipment and Stock Organization
- Coffee and Tea Preparation
- Cleaning and Sanitizing
- Table Bussing
- High Volume Dining
- Menu Memorization and Presentation
- Conflict and Complaint Resolution
- Customer Service and Rapport
Timeline
Expo/Food Runner
American Beauty
11.2023 - 12.2024
Server/Expo/Food Runner/Bartender
Ghisallo
09.2022 - 03.2023
Server Assistant/Food Runner/Expo
Mattie's At Green Pastures
01.2022 - 07.2022
Barista
Black Rock Coffee Bar
08.2021 - 01.2022
Camera Production Assistant
Burning Surfboard LLC
09.2020 - 11.2020
Busser/Food Runner
Umami Burger
07.2017 - 06.2018
Guitarist/Performer
Mrs. Gil (Band)
06.2017 - 04.2020
Acting
Ruskin School of Acting
Bachelor of Arts - Music Production
Berklee School of Music
High School Diploma -
Oaks Christian School
Private Guitar Lessons
Joe Diblasi
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