Austin Lane
Saint Albans,WV
Summary
Dynamic leader with a proven track record at Massey Powersports, enhancing sales operations and customer service excellence. Expert in Microsoft Excel and adept at team building, I significantly improved service efficiency and staff productivity. Skilled in problem-solving and decision-making, I drive results and foster a culture of achievement and collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales and Service Manager
Massey Powersports
02.2021 - Current
Coordinating all power sport services
Inventory all parts in facility
Order/ maintain a fully stocked parts shelf
Speak with customers on services needing done to machine
Inform Customer of all features and models of power sport machines
Enter loan applications
Facility Manager
Five Star Wash
01.2018 - 02.2021
- Led facility management staff and consultants in producing business plan that focused on facility operations.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Supervised staff of Number in day-to-day activities.
- Evaluated facility operations and personnel for safety and health regulations compliance.
Warehouse Worker/ Fork Truck Operator
Spirit Energy Services
01.2015 - 01.2018
- Inventory all chemicals in facility
- Unload/load tractor trailers
- Forklift operations
- Confine space entries
- Cleaning of vacuum truck tanks
- Log all unloaded chemicals
- Proper disposal of chemical waste
Field Service Technician
Clean Harbors
08.2012 - 01.2015
Ensure proper clean up of hazardous material
Forklift/skid steer operations
Vacuum truck operations
Pressure washer/hydro blasting operations
Tank cleanings
Proper use of all PPE
Confined space entries
Lock out tag out preformed
Surface mine training
Education
High School Diploma -
Saint Albans Highschool
Saint Albans, WV05.2012
Skills
- Sales operations
- Sales presentations
- Microsoft outlook, word, and Excel
- Customer service
- Problem-solving
- Time management
- Verbal and written communication
- Decision-making
- Cash handling
- Training and mentoring
- Team building and leadership
- Work prioritization
- Staff management
Certification
Fork lift certified
Cpr and first aid
Confined space entry and rescue
40 hour hazwoper
Timeline
Sales and Service Manager
Massey Powersports
02.2021 - Current
Facility Manager
Five Star Wash
01.2018 - 02.2021
Warehouse Worker/ Fork Truck Operator
Spirit Energy Services
01.2015 - 01.2018
Field Service Technician
Clean Harbors
08.2012 - 01.2015
High School Diploma -
Saint Albans Highschool
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