Austin Latham
Lakeland,FL
Summary
Passionate about the food and hospitality industry, striving to seamlessly transition into new roles and further professional development. Focused on teamwork, exceptional service, and fostering collaborative relationships to make a meaningful impact in the workplace.
Overview
9
9
years of professional experience
Work History
Bartender | Server
Tsunami Sushi & Hibachi
06.2023 - Current
- Deliver high-quality food and beverage service in a fast-paced, upscale dining environment
- Craft and serve a variety of cocktails and beverages with precision and attention to detail
- Maintain up-to-date knowledge of the full menu, including ingredients and preparation methods, to provide accurate recommendations and answer guest inquiries
- Ensure compliance with health and food safety regulations during food handling and bar operations
- Foster strong guest relationships through attentive service, personalized interactions, and efficient problem resolution
- Prepare and garnish food items and drinks while maintaining a clean, organized, and fully stocked work area
- Support team efficiency by coordinating with kitchen and bar staff to ensure timely service and guest satisfaction
Server | Cashier | Expediter
Crispers
08.2016 - 12.2020
- Provided prompt and friendly table service in a high-volume, fast-casual restaurant environment
- Operated the point-of-sale (POS) system to process customer transactions accurately and efficiently
- Prepared food and beverages in accordance with company recipes and food safety standards
- Ensured strict adherence to sanitation and cleanliness guidelines in both front and back-of-house areas
- Managed customer inquiries and phone orders with professionalism and courtesy
- Assisted in training new team members on workflow, safety procedures, and guest service expectations
- Collaborated with team members to maintain a clean, organized, and welcoming dining area
- Actively contributed to a positive guest experience by anticipating needs and resolving issues quickly
Education
High School Diploma -
Harrison School of The Arts
Lakeland, FL06.2016
Skills
- Strong communication and interpersonal skills
- Quick learning and adaptability
- Pragmatic problem solving
- High level of professionalism
- Team-oriented with strong collaboration skills
- Ability to prioritize and multitask in fast-paced environments
- Conflict resolution and customer de-escalation
- Time management and organizational efficiency
- Attention to detail and accuracy
- POS system and cash handling proficiency
- Upselling and customer engagement
References
Available upon request.
Timeline
Bartender | Server
Tsunami Sushi & Hibachi
06.2023 - Current
Server | Cashier | Expediter
Crispers
08.2016 - 12.2020
High School Diploma -
Harrison School of The Arts