Austin Lavender
Kennesaw,GA
Summary
Pursuing an Associate’s degree in Aviation Maintenance, with an expected graduation in May 2025 while working on Getting my A&P license. Gaining a solid foundation in aircraft systems, flight operations, and aviation safety, with hands-on training in both classroom and real-world environments. Skilled in maintaining safety protocols, troubleshooting technical issues, and providing support to flight crews and ground operations. Demonstrated expertise in ensuring operational efficiency, safety, and smooth aviation processes. Known for strong attention to detail, excellent problem-solving abilities, and a passion for the aviation industry. Proven ability to manage time, resolve issues, and handle high-pressure situations, with a strong commitment to delivering top-tier customer service and contributing effectively to a dynamic aviation role.
Overview
6
6
years of professional experience
Work History
Delivery Coordinator
Lowes Home Improvment
02.2023 - Current
- Inspected merchandise for damage and accuracy against order documents.
- Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
- Regularly communicated with customers regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
- Consulted with customers about delivery and order preparation requests.
- Streamlined communication between drivers and warehouse staff, ensuring timely deliveries.
- Collaborated with warehouse personnel to ensure accurate picking and packing of products, reducing errors and returns.
- Scheduled deliveries, monitored progress and communicated updates to customers.
- Coordinated with sales teams to prioritize and manage high-priority orders, resulting in increased customer satisfaction.
Manager
Tiny Bubbles Tea Bar
02.2019 - 07.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved marketing to attract new customers and promote business.
Education
Associate of Applied Science - Aviation Maintenance Technology
Central Georgia Technical College
Macon, GA05-2025
Skills
- Mechanical aptitude
- Aircraft systems
- Engine repair
- Problem identification
- Time management
- Critical thinking
- Risk assessment
- Communication and coordination
- Precision maintenance
- Advanced tool usage
Timeline
Delivery Coordinator
Lowes Home Improvment
02.2023 - Current
Manager
Tiny Bubbles Tea Bar
02.2019 - 07.2022
Associate of Applied Science - Aviation Maintenance Technology
Central Georgia Technical College
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