Austin Leach
Wellington
Summary
Proven leader in sales and construction management, excelling in customer engagement and inventory management. Demonstrated versatility across roles and departments. Skilled in driving projects to completion. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Advanced knowledge of shipping and receiving procedures as well as inventory control.
Overview
6
6
years of professional experience
Work History
Senior Sales Specialist
Recreational Equipment, Inc, REI
05.2022 - Current
- Developed strong rapport with clients, resulting in increased repeat business and referrals.
- Collaborated with different teams to develop customized solutions for customers, enhancing customer satisfaction.
- Drove customer retention by addressing concerns promptly, delivering exceptional service throughout the entire sales process.
- Have effectively lead multiple store department teams and adapted to the various challenges associated with each.
- Managed inventory control as well as order processing and shipment.
Assistant Superintendent
LandSouth Construction
03.2020 - 03.2022
- Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks
- Assisted in creating a company-wide construction quality assurance program
- Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership
- Complied with all safety protocols in plan coordination, eliminating potential risks
Assistant Superintendent
Contravest Development Partners
04.2019 - 10.2019
- Established clear priorities and production quality standards
- Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets
Porter
Affinity Waste Management
09.2018 - 03.2019
- Gained hands-on experience maintaining already completed multifamily properties
- Communicated with property owners in order to sustain property aesthetics
- Alerted supervisors of setbacks immediately to maintain schedules
Internship
Contravest Development Partners
04.2018 - 08.2018
- Rotated between construction, management, and development roles to gain a well-rounded understanding of the multifamily industry
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
- Developed schedules for projects and managed all processes to obtain jurisdictional permits and approvals
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery
Skills
Customer Engagement
Product Knowledge
Relationship Building
Upselling strategies
Adaptable and Flexible
Shipping and receiving
Inventory Management
Timeline
Senior Sales Specialist
Recreational Equipment, Inc, REI
05.2022 - Current
Assistant Superintendent
LandSouth Construction
03.2020 - 03.2022
Assistant Superintendent
Contravest Development Partners
04.2019 - 10.2019
Porter
Affinity Waste Management
09.2018 - 03.2019
Internship
Contravest Development Partners
04.2018 - 08.2018