Austin Lehman
Paul Romanelli & Son Pool Service
Central Islip,Ny
1
Certification
11
years of professional experience
Results-oriented leader with proven supervisory experience managing teams of over 90 in fast-paced environments. Skilled in pool maintenance, customer service, inventory control, and technical troubleshooting. Strong written and verbal communication abilities, with a focus on prioritizing tasks to boost efficiency and productivity. Open to relocation and eager to drive success in diverse settings.
Work History
Lead Pool Technician
1 Year 4 Months- Maintain chemical balances of water
- Performed general pool maintenance, ensuring optimal water quality and equipment functionality.
- Maintenance of Filters
- Ensured proper water balance by adding chemicals.
- Gunite Pool experience
- Opening and Closing of Pools
- Developed skills in the construction and repair of gunite pools.
- Adding chemicals
- Executed repairs and replacements of pool components, including filters, pumps, and multiports, to ensure reliable operation.
1st Assistant General Manager
2 Years 5 Months- Supervised 15+ employees per shift to ensure efficient restaurant operations
- Assisted general manager in inventory control and food cost management, optimizing daily truck orders
- Provided support to customers in placing orders, achieving high satisfaction and repeat business
- Assisted general manager with inventory control and food cost management to streamline daily truck orders
Lead Pool Technician
1 Year 10 Months- Specialized in gunite pool maintenance, openings, and closings, ensuring pools were ready for seasonal use
- Performed general maintenance of pools, including cleaning, adding chemicals, and vacuuming weekly, ensuring high cleanliness and safety standards
- Operated power vacuum equipment and maintained filters, enhancing pool functionality and user experience
- Operated power vacuum equipment and maintained filters, increasing pool efficiency
- Completed repairs and replacements of filters, pumps, and multiport valves, minimizing service interruptions and ensuring reliable pool operation
Customer Service Representative
3 Years- Managed customer orders and inquiries, ensuring timely and accurate service
- Answered phone calls and created sales and purchase orders, enhancing order processing speed and accuracy
- Utilized Microsoft products to create sales and P.O. orders, increasing administrative productivity
- Unloaded deliveries and placed radios in correct shop sections, improving inventory organization for better accessibility
- Dispatched technicians to job sites, ensuring timely response to customer service requests
- Built radios, created programming files, and programmed radios, enhancing product customization
Oil Technician
4 Years 2 Months- Facilitated gas conversions, enabling smoother energy transitions
- Installed and removed oil boilers, oil tanks, and hot water heaters, ensuring optimal system performance
- Converted oil boilers to gas, enhancing energy efficiency for clients
Assistant General Manager
4 Years 9 Months- Supervised 10+ staff per shift, ensuring smooth operations and team cohesion
- Executed closing procedures, including bank deposits, to maintain financial integrity
- Handled all closing procedures, including bank deposits, to ensure financial accuracy
- Supported general manager in inventory control, food cost management, and daily truck orders to enhance operational effectiveness
Education
Medical (Diploma) - Medical office and Admin
Business Management (Associates Degree)
Upper secondary education
Skills
Chemical handling
Swimming pool repairs
Customer service
Critical thinking
Data entry
Strong multitasking
Exceptional organization
Client relationship building
Proactive problem-solving
Problem-solving
Teamwork and cooperation
Accomplishments
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Telephone Service - Efficiently handled over 80 calls daily, delivering information and service to guarantee customer satisfaction.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Certification
- Firefighter I
- Hazmat
- Food Handler Certification
- ServSafe March 2023 to March 2028
- Basic Life Support (BLS)
Additional Information
- Authorized to work in the US for any employer
Timeline
Lead Pool Technician
Paul Romanelli & Son Pool Service
04.2025 - CurrentRead More
1st Assistant General Manager
McDonald's
11.2022 - 04.2025Read More
Lead Pool Technician
Everyday Pools
04.2022 - 02.2024Read More
Customer Service Representative
Suffolk County Communications
07.2019 - 07.2022Read More
Oil Technician
Heat on me inc
08.2017 - 10.2021Read More
Assistant General Manager
Wendy's Restaurant
04.2015 - 01.2020Read More
Suffolk County Community College
Business Management (Associates Degree)
Read More
Hunter Business School
Medical (Diploma) from Medical office and Admin
Read More