Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Austin Lewis

Shreveport,LA

Summary

Detail-oriented and highly skilled System Administrator with a proven track record of supporting critical IT systems within the US Air Force. Possessing a TS/SCI clearance and Sec+ certification, I excel in ensuring the confidentiality, integrity, and availability of sensitive information and resources. With a strong technical background in system configuration, maintenance, troubleshooting, and security best practices, I am adept at optimizing system performance and implementing robust cybersecurity measures. A team player with exceptional problem-solving abilities, I am committed to upholding the highest standards of IT infrastructure and support in demanding and high-stakes environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

System Administrator

I2X Technologies
09.2024 - Current
  • Provides subject matter expertise for computer systems and software to the ISR division of the 608 AOC. This includes NIPR, SIPR and JWICS.
  • Serves as the liaison between our Comm division (608 ACOMS) and Global Strike A2Y and the ISR Division. This is comprised of creating tickets and tracking them in the Remedy ticketing system. Working with ACOMS and A2Y on computer systems issues that need collaboration.
  • Resolving NIPR, SIPR and JWICS systems issues such as adding/removing computers to the domain, re-imaging computers, account management in Active Directory, resolving printer issues, network issues and media issues (sound and video/display)
  • Unlocking accounts within Active Directory. Applying proper Security Groups to user accounts. Creating new user accounts. Troubleshooting email issues.
  • Planned and implemented upgrades to system hardware and software.
  • Installed and configured network printers and other peripheral devices.

Cyber Defense Operations Technician

United States Air Force
10.2018 - 10.2024
  • Managed and performed Defensive Cyber Operations for over 500 workstations and servers in-garrison and at deployed locations
  • Conducted daily STIG vulnerability checks on all systems using SCAP and STIG Viewer
  • Administered server-based systems security devices, distributed applications, network storage, and messaging; monitored systems
  • Implemented task automation and deployment strategies using scripts, package management tools, and automation engines
  • Conducted threat and vulnerability assessments to identify and address security risks
  • Ensured compliance with national DoD and Air Force security policies and directives
  • Provided critical cyber support during the Russian invasion of Ukraine, ensuring an $84M weapon system was combat-ready
  • Sustained 24-disparate networks for a $1.5B facility, resulting in successful command control and execution of Air Tasking Orders
  • Drove new coalition network capabilities, enhancing operational effectiveness for the Joint Force Air Component Commander
  • Authored 70 Standard Operating Procedures, reinvigorating the System Administrator training program

Lead System Administrator

United States Air Force
10.2018 - 10.2024
  • Develop, evaluate, and implement Windows 10 images to be deployed across 350 clients with the aid of WDS
  • Ensure domain security by performing patch management tests and installations with a combination of WSUS and SCCM
  • Ensure the Exchange suite is well-maintained for 200 users through active issue resolution, documentation, and customer coordination to confirm fixes
  • Managed and maintained virtualized infrastructure using VMware ESXi, ensuring high availability and performance of critical systems
  • Proactively monitored and resolved network issues, maintaining 99.9% uptime for servers and services
  • Collaborated with cross-functional teams to plan and execute system upgrades and migrations, ensuring minimal disruption to daily operations
  • Configure and install local servers, execute hardware and software upgrades, and support disaster recovery and backup procedures
  • Managed Active Directory infrastructure, including user accounts, group policies, and security permissions
  • Installed, configured, and maintained Linux/RHEL servers to ensure optimal performance and reliability
  • Implemented Security Technical Implementation Guides (STIGs) to ensure compliance with DoD security policies and standards
  • Administered and customized Jira projects, workflows, and dashboards to meet team requirements
  • Conducted regular system audits and vulnerability assessments to identify and mitigate security risks
  • Utilized tools such as SCAP to automate compliance checking and reporting
  • Managed a network infrastructure supporting over 300 users, maintaining 99% uptime through proactive maintenance, system upgrades, and implementation of robust security protocols using tools like VMware, Cisco, and Windows Server
  • Utilized Nessus Scanner and Assured Compliance Assessment Solution (ACAS) to conduct regular vulnerability scans, identify security weaknesses, and generate detailed reports for remediation efforts

Education

Cyber Security -

Southern New Hampshire University
06-2027

Skills

  • Troubleshooting
  • Critical Thinking
  • Problem-Solving
  • Leadership
  • VMware vSphere
  • Team Work
  • WSUS
  • SCCM
  • Active Directory
  • Virtualization

Certification

Security +, Comptia, 05/01/19

Timeline

System Administrator

I2X Technologies
09.2024 - Current

Cyber Defense Operations Technician

United States Air Force
10.2018 - 10.2024

Lead System Administrator

United States Air Force
10.2018 - 10.2024

Cyber Security -

Southern New Hampshire University

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